In an era of rapid technological advancement, digital transformation has emerged as a critical driver reshaping human resource management in public sector organizations. While talent management has long been a cornerstone in the private sector, the public sector faces unique challenges—including bureaucratic rigidity, limited resources, and evolving workforce expectations—that complicate efforts to attract, retain, and […]
This article aims to verify whether or not the teaching methods adopted by universities characterized by the use of working groups involving students and other institutional actors are capable of transferring and creating new knowledge. The methodological approach used is qualitative based on Grounded Theory, which involved 20 working groups (with different stakeholders) made up […]
As the complexity of public service delivery increases alongside rapid technological evolution, this study aims to understand how knowledge is created, shared, utilized, and preserved within public sector organizations. In doing so, it contributes to a more profound understanding of the intricate dynamics of these organizations, addressing a notable gap in empirical research within this […]
The healthcare industry faces various challenges, and Lean management and Six Sigma initiatives are gaining attention for their ability to improve performance by reducing defects, waiting time, and costs while increasing patient satisfaction. Strategic Knowledge Management (SKM) is essential for the success of Lean and Six Sigma initiatives in healthcare organizations. SKM focuses on arranging […]
This paper is intended as a contribution to the ongoing conceptual development of the role of organizations in fostering innovation, and in promoting, at the same time, sustainability. In particular, Sustainability-oriented innovation (SOI) involves making intentional changes to an organization’s philosophy and values, in terms of “openness”, which consider commercial viability, while simultaneously improving environmental […]
The project manager must possess various skills in order to achieve the goals set in the project for which he is responsible. According to the existing literature, these managerial skills possessed by the project manager can be not only of the hard type (technical), but also of the soft type (behavioural or transversal). In order […]
The aim of this study, which is grounded in decision-making theory, is to explore whether the occurrence of meaningful coincidences can positively influence executive confidence, allowing hospitality industry organizations to cope, if only for short periods, in chaotic and uncertain contexts and settings, such as the COVID-19 pandemic. Through a qualitative study with 24 interviews, […]
The objective of this paper, which is grounded in Total Quality Management (TQM) theory, is to ascertain whether management hubris can be a constructive feature that allows tourist industry organizations to thrive, even for brief periods, in turbulent situations and contexts such as those presented by the COVID-19 pandemic. This study employs a qualitative approach […]
Responding to recent calls in literature, this article aims at investigating the effect of information and communication technologies (ICT) on job crafting, a proactive behaviour defined as work personalization or individual job redesign. More specifically, through a qualitative pilot study, we examine the attitudes toward technology – namely the individual’s collection of beliefs which determines […]
The “knowledge ecosystem” is a fascinating metaphor, which allows us to effectively depict the exchange of information and ideas between the knots of a more or less defined network of entities having similar aims and operating in the same environmental context. The ecosystem metaphor has been variously argued to be fitting with the interplay that […]