There are many types of uncertainties that the contemporary working life – including public and private sector organizations – needs to cope with to operate successfully and to maintain their competitive advantage. Worldwide crises, shortage of labour, and the need to adjust quickly to the changing environment call for a new type of organizational resilience. […]
The objective of this study is to advance understanding on the future knowledge management research directions through collective academic creativity. Specifically, drawing from collective creativity research and futures research, we developed an online workshop method and implemented it among Knowledge Management Team members at Lappeenranta Lahti University of Technology (LUT University). While the online workshop […]
This study aims to examine the relationships among intellectual capital, customer value creation, employee job satisfaction, and market performance of firms in the Chinese context. A questionnaire survey was administrated with data collected from email, field visits, and an online platform. The hypotheses test and analysis were conducted with structural equation modelling. Human capital is […]
The aim of this paper is to determine the influence of IT-based and personal interaction-based knowledge management (KM) practices on organizational learning (OL) and on relative customer value performance (i.e. performance against competitors), and to analyse the moderating role of technology level in these relationships. To test the above, we have used survey data from […]
The purpose of this paper is to present the framework and research design of a two-year European Social Fund project which aims to improve the abilities of logistics SMEs in Kymenlaakso region to utilize knowledge management tools and practices for improving management and organizing of work. The paper describes the rationale, activities and expected outputs […]
This study aims at furthering this discussion by empirically examining on how the firm’s knowledge-base (i.e. intellectual capital) and the abilities to utilize and develop it (i.e. knowledge management) are associated with firm performance outcomes. In particular, the purpose is to examine firms with different profiles concerning their overall levels of IC and the KM […]
Purpose – In the changing business environment, organizational capability to create innovation can be considered as a prerequisite to sustain its growth. Therefore, it becomes important for both academics and practitioners to examine all drivers (tangible and intangible) of innovation process. In researching the linkages between intellectual capital (IC) and innovation, it is widely accepted […]
Purpose – Organizational performance is increasingly grounded on knowledge-related issues. The seminal academic discussions addressing this phenomenon revolve around the concept of Intellectual Capital (IC) (e.g. Edvinsson & Malone, 1997; Sullivan, 1998). IC is typically divided to human, structural and relational capital assets possessed by an organization (e.g. Bontis, 2001; Guthrie, 2001). We expand this […]