Traditional intellectual capital (IC) frameworks are often too broad to provide actionable recommendations for managers. To overcome this limitation, it has been suggested that more contextually informed frameworks could be developed. Accordingly, the aim of this paper is to identify and classify the knowledge resources that shape IC in the marketing function, as well as […]
This study aims at furthering this discussion by empirically examining on how the firm’s knowledge-base (i.e. intellectual capital) and the abilities to utilize and develop it (i.e. knowledge management) are associated with firm performance outcomes. In particular, the purpose is to examine firms with different profiles concerning their overall levels of IC and the KM […]
Purpose – Organizational performance is increasingly grounded on knowledge-related issues. The seminal academic discussions addressing this phenomenon revolve around the concept of Intellectual Capital (IC) (e.g. Edvinsson & Malone, 1997; Sullivan, 1998). IC is typically divided to human, structural and relational capital assets possessed by an organization (e.g. Bontis, 2001; Guthrie, 2001). We expand this […]