This study tackles the absence of a unified framework for categorizing knowledge workers, a gap that constrains effective management and strategic alignment in knowledge-driven organizations. While these workers are central to innovation and value creation, existing definitions and taxonomies remain inconsistent and fragmented. A systematic literature review of 26 peer-reviewed articles from Scopus and Web […]
The emergence of the latest generations of generative artificial intelligence (GenAI) systems, particularly ChatGPT, has prompted knowledge management (KM) scholars to investigate how these tools can be effectively integrated into organizational KM systems. However, as this field of study is in its infancy, the literature remains scarce and provides fragmented results. Empirical evidence is especially […]
The emergence of digital platforms has brought about a transformation in the landscape of learning and skills enhancement, with gamification playing a crucial role in facilitating the exchange of knowledge. Although the potential of gamification for motivating individuals to share their knowledge has been recognised in recent research, there is a significant gap in the […]
In an era where sustainable entrepreneurship (SE) is increasingly paramount, the integration with knowledge management (KM) practices emerges as a critical, yet neglected area. Recent developments in SE have heightened the need for KM, and concurrently, KM is recognized as a crucial instrument for SE. Despite acknowledging this key role of KM practices in securing […]
The recent significant developments in Generative Artificial Intelligence (GAI) have contributed to renewing the interest of knowledge management (KM) scholars in Artificial Intelligence. In fact, the latest GAI tools, like ChatGPT or CoPilot, can process extremely large and varied sets of unstructured data and perform different tasks, such as classifying data, reading and writing texts, […]
Effective knowledge management (KM) practices, coupled with artificial intelligence (AI) technologies, offer promising avenues for mitigating the spread of fake news while enhancing knowledge sharing with customers. By leveraging AI algorithms, organizations can sift through vast amounts of information to identify and flag potentially misleading or false content, thereby safeguarding the integrity of knowledge shared […]
Knowledge Intensive Business Services (KIBS) companies have long been recognised as key players in the modern economy since they positively affect the innovativeness of businesses and societies. Their business activities are mainly based on knowledge, which is both the input and the output of their production processes. Despite their small average size, the vast majority […]
Recently, there has been a progressive shift of focus from the traditional intra- firm view of knowledge management (KM) to an inter-firm perspective, which has become increasingly relevant especially in the context of supply chains (SCs). So, knowledge, which is a critical resource of companies, must be managed properly not only in single companies but […]
These days, business competition is more among supply chains (SCs) than between individual firms. So, knowledge is a critical resource that must be managed properly not only in single companies but also across SCs. Indeed, managing knowledge within a SC can help companies to promote better use of resources and gain value for customers. From […]