Publication Authors: Ettore Bolisani

AI-Driven Green Knowledge Management Processes and Startup Sustainable Performance: A Multidimensional Conceptual Framework
Furong Cai, Ettore Bolisani, Kathrin Kirchner, Tomas Cherkos Kassaneh, Enrico Scarso, Behrooz Moradi
In the face of intensifying environmental challenges and rapid digital transformation, startups are increasingly expected to pursue sustainable development while navigating severe resource constraints and the inherent liability of newness typical of emerging ventures. Although existing literature acknowledges the critical role of Green Knowledge Management (GKM) in driving corporate sustainability, significant theoretical gaps remain. Prior [...]
IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
PP: 257-264
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Kathrin Kirchner, Tomas Cherkos Kassaneh
Generative AI in Fashion: How Marketing Experts Integrate GenAI in their Knowledge Intensive Work
Nima Taraghi, Kathrin Kirchner, Ettore Bolisani, Tomas Cherkos Kassaneh, Enrico Scarso
The rapid diffusion of Generative Artificial Intelligence (GenAI) is deeply transforming knowledge‑intensive work, thanks to its ability not only to automate repetitive tasks but also, and more importantly, to enhance workers’ capabilities for creating new knowledge. This is particularly evident in creative sectors where novelty is critical and new knowledge is continuously generated to provide [...]
IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
PP: 46-54
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Kathrin Kirchner, Nima Taraghi, Tomas Cherkos Kassaneh
AI–Gamification Role Matrices in Knowledge Management: Evidence and Research Gaps
Behrooz Moradi, Ettore Bolisani, Enrico Scarso, Kathrin Kirchner, Furong Cai
As knowledge work becomes more digital and distributed, organizations increasingly rely on two levers to sustain knowledge management (KM) performance: Artificial Intelligence (AI) to expand what KM systems can do and gamification to strengthen why people contribute and reuse knowledge. Yet prior research rarely specifies how AI and gamification are jointly organized across KM subfields, [...]
IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
PP: 37-45
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Kathrin Kirchner
Towards a Unified Framework for Knowledge Worker Roles: A Systematic Literature Review
Behrooz Moradi, Ettore Bolisani, Juan-Gabriel Cegarra-Navarro, Aurora Martínez Martínez, Tomas Cherkos Kassaneh, Furong Cai
This study tackles the absence of a unified framework for categorizing knowledge workers, a gap that constrains effective management and strategic alignment in knowledge-driven organizations. While these workers are central to innovation and value creation, existing definitions and taxonomies remain inconsistent and fragmented. A systematic literature review of 26 peer-reviewed articles from Scopus and Web [...]
IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
PP: 1385-1394
See all publications by each of the following authors: Aurora Martínez Martínez, Behrooz Moradi, Ettore Bolisani, Furong Cai, Juan-Gabriel Cegarra-Navarro, Tomas Cherkos Kassaneh
Impact of Work Experience on the Use of Generative AI for Knowledge Management
Kathrin Kirchner, Ettore Bolisani, Tomas Cherkos Kassaneh, Enrico Scarso, Nima Taraghi
The emergence of the latest generations of generative artificial intelligence (GenAI) systems, particularly ChatGPT, has prompted knowledge management (KM) scholars to investigate how these tools can be effectively integrated into organizational KM systems. However, as this field of study is in its infancy, the literature remains scarce and provides fragmented results. Empirical evidence is especially [...]
IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
PP: 1134-1141
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Kathrin Kirchner, Nima Taraghi, Tomas Cherkos Kassaneh
Do Organizations Struggle to Implement AI in Knowledge Management Systems? Initial Empirical Insights
Maayan Nakash, Ettore Bolisani
Previous studies have highlighted the numerous benefits of artificial intelligence (AI) models in enhancing the management of organizational knowledge assets. However, the adoption of AI in organizational settings often encounters significant barriers that hinder its optimal implementation. This paper presents preliminary findings from a timely study that uniquely focuses on the perceived obstacles at the [...]
IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
PP: 375-381
See all publications by each of the following authors: Ettore Bolisani, Maayan Nakash
Gamification and its Relevance to Knowledge Management: A Systematic Literature Review
Behrooz Moradi, Ettore Bolisani, Tomas Cherkos Kassaneh, Enrico Scarso, Furong Cai
The emergence of digital platforms has brought about a transformation in the landscape of learning and skills enhancement, with gamification playing a crucial role in facilitating the exchange of knowledge. Although the potential of gamification for motivating individuals to share their knowledge has been recognised in recent research, there is a significant gap in the [...]
IN: Proceedings IFKAD 2024 - Translating Knowledge into Innovation Dynamics
PP: 898-919
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Tomas Cherkos Kassaneh
Knowledge Management Practices in Sustainable Entrepreneurship: A Literature Review
Furong Cai, Ettore Bolisani, Tomas Cherkos Kassaneh, Behrooz Moradi, Enrico Scarso
In an era where sustainable entrepreneurship (SE) is increasingly paramount, the integration with knowledge management (KM) practices emerges as a critical, yet neglected area. Recent developments in SE have heightened the need for KM, and concurrently, KM is recognized as a crucial instrument for SE. Despite acknowledging this key role of KM practices in securing [...]
IN: Proceedings IFKAD 2024 - Translating Knowledge into Innovation Dynamics
PP: 766-792
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Tomas Cherkos Kassaneh
Integrating Generative AI into Knowledge Management: The Case of Software Development
Kathrin Kirchner, Ettore Bolisani, Tomas Cherkos Kassaneh, Enrico Scarso Taraghi
The recent significant developments in Generative Artificial Intelligence (GAI) have contributed to renewing the interest of knowledge management (KM) scholars in Artificial Intelligence. In fact, the latest GAI tools, like ChatGPT or CoPilot, can process extremely large and varied sets of unstructured data and perform different tasks, such as classifying data, reading and writing texts, [...]
IN: Proceedings IFKAD 2024 - Translating Knowledge into Innovation Dynamics
PP: 386-398
See all publications by each of the following authors: Enrico Scarso Taraghi, Ettore Bolisani, Kathrin Kirchner, Tomas Cherkos Kassaneh
Leveraging AI for Knowledge Sharing with Customers to Mitigate the Negative Effects of Fake News
Nima Taraghi, Enrico Scarso, Tomas Cherkos Kassaneh, Ettore Bolisani
Effective knowledge management (KM) practices, coupled with artificial intelligence (AI) technologies, offer promising avenues for mitigating the spread of fake news while enhancing knowledge sharing with customers. By leveraging AI algorithms, organizations can sift through vast amounts of information to identify and flag potentially misleading or false content, thereby safeguarding the integrity of knowledge shared [...]
IN: Proceedings IFKAD 2024 - Translating Knowledge into Innovation Dynamics
PP: 207-224
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Nima Taraghi, Tomas Cherkos Kassaneh
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