Publication Authors: Enrico Scarso

AI-Driven Green Knowledge Management Processes and Startup Sustainable Performance: A Multidimensional Conceptual Framework
Furong Cai, Ettore Bolisani, Kathrin Kirchner, Tomas Cherkos Kassaneh, Enrico Scarso, Behrooz Moradi
In the face of intensifying environmental challenges and rapid digital transformation, startups are increasingly expected to pursue sustainable development while navigating severe resource constraints and the inherent liability of newness typical of emerging ventures. Although existing literature acknowledges the critical role of Green Knowledge Management (GKM) in driving corporate sustainability, significant theoretical gaps remain. Prior [...]
IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
PP: 257-264
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Kathrin Kirchner, Tomas Cherkos Kassaneh
Generative AI in Fashion: How Marketing Experts Integrate GenAI in their Knowledge Intensive Work
Nima Taraghi, Kathrin Kirchner, Ettore Bolisani, Tomas Cherkos Kassaneh, Enrico Scarso
The rapid diffusion of Generative Artificial Intelligence (GenAI) is deeply transforming knowledge‑intensive work, thanks to its ability not only to automate repetitive tasks but also, and more importantly, to enhance workers’ capabilities for creating new knowledge. This is particularly evident in creative sectors where novelty is critical and new knowledge is continuously generated to provide [...]
IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
PP: 46-54
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Kathrin Kirchner, Nima Taraghi, Tomas Cherkos Kassaneh
AI–Gamification Role Matrices in Knowledge Management: Evidence and Research Gaps
Behrooz Moradi, Ettore Bolisani, Enrico Scarso, Kathrin Kirchner, Furong Cai
As knowledge work becomes more digital and distributed, organizations increasingly rely on two levers to sustain knowledge management (KM) performance: Artificial Intelligence (AI) to expand what KM systems can do and gamification to strengthen why people contribute and reuse knowledge. Yet prior research rarely specifies how AI and gamification are jointly organized across KM subfields, [...]
IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
PP: 37-45
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Kathrin Kirchner
Impact of Work Experience on the Use of Generative AI for Knowledge Management
Kathrin Kirchner, Ettore Bolisani, Tomas Cherkos Kassaneh, Enrico Scarso, Nima Taraghi
The emergence of the latest generations of generative artificial intelligence (GenAI) systems, particularly ChatGPT, has prompted knowledge management (KM) scholars to investigate how these tools can be effectively integrated into organizational KM systems. However, as this field of study is in its infancy, the literature remains scarce and provides fragmented results. Empirical evidence is especially [...]
IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
PP: 1134-1141
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Kathrin Kirchner, Nima Taraghi, Tomas Cherkos Kassaneh
Gamification and its Relevance to Knowledge Management: A Systematic Literature Review
Behrooz Moradi, Ettore Bolisani, Tomas Cherkos Kassaneh, Enrico Scarso, Furong Cai
The emergence of digital platforms has brought about a transformation in the landscape of learning and skills enhancement, with gamification playing a crucial role in facilitating the exchange of knowledge. Although the potential of gamification for motivating individuals to share their knowledge has been recognised in recent research, there is a significant gap in the [...]
IN: Proceedings IFKAD 2024 - Translating Knowledge into Innovation Dynamics
PP: 898-919
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Tomas Cherkos Kassaneh
Knowledge Management Practices in Sustainable Entrepreneurship: A Literature Review
Furong Cai, Ettore Bolisani, Tomas Cherkos Kassaneh, Behrooz Moradi, Enrico Scarso
In an era where sustainable entrepreneurship (SE) is increasingly paramount, the integration with knowledge management (KM) practices emerges as a critical, yet neglected area. Recent developments in SE have heightened the need for KM, and concurrently, KM is recognized as a crucial instrument for SE. Despite acknowledging this key role of KM practices in securing [...]
IN: Proceedings IFKAD 2024 - Translating Knowledge into Innovation Dynamics
PP: 766-792
See all publications by each of the following authors: Behrooz Moradi, Enrico Scarso, Ettore Bolisani, Furong Cai, Tomas Cherkos Kassaneh
Leveraging AI for Knowledge Sharing with Customers to Mitigate the Negative Effects of Fake News
Nima Taraghi, Enrico Scarso, Tomas Cherkos Kassaneh, Ettore Bolisani
Effective knowledge management (KM) practices, coupled with artificial intelligence (AI) technologies, offer promising avenues for mitigating the spread of fake news while enhancing knowledge sharing with customers. By leveraging AI algorithms, organizations can sift through vast amounts of information to identify and flag potentially misleading or false content, thereby safeguarding the integrity of knowledge shared [...]
IN: Proceedings IFKAD 2024 - Translating Knowledge into Innovation Dynamics
PP: 207-224
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Nima Taraghi, Tomas Cherkos Kassaneh
Knowledge Documentation and Storage as a Key Challenge of Knowledge Management Implementation in Small and Medium-Sized KIBS Companies
Enrico Scarso, Ettore Bolisani, Tomas Cherkos Kassaneh
Knowledge Intensive Business Services (KIBS) companies have long been recognised as key players in the modern economy since they positively affect the innovativeness of businesses and societies. Their business activities are mainly based on knowledge, which is both the input and the output of their production processes. Despite their small average size, the vast majority [...]
IN: Proceedings IFKAD 2023 - Managing Knowledge for Sustainability
PP: 1153-1168
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Tomas Cherkos Kassaneh
Knowledge as a Circular Resource: Integrating Information Exchange and Circular Business Models for Product-Life Extension
Rasmus Jørgensen, Enrico Scarso
The change from a linear to a circular business model requires the development of new services integrating information exchange and product usage to prolong product life through maintenance and repair. Information exchange has been identified as important for promoting circular economy, and this study draws on empirical data from a two case studies to demonstrate [...]
IN: Proceedings IFKAD 2023 - Managing Knowledge for Sustainability
PP: 365-379
See all publications by each of the following authors: Enrico Scarso, Rasmus Jørgensen
Measuring Spread and Intensity of Use of Knowledge Management Practices in Companies and Supply Chains
Tomas Cherkos Kassaneh, Ettore Bolisani, Juan Gabriel Cegarra Navarro, Enrico Scarso
Recently, there has been a progressive shift of focus from the traditional intra- firm view of knowledge management (KM) to an inter-firm perspective, which has become increasingly relevant especially in the context of supply chains (SCs). So, knowledge, which is a critical resource of companies, must be managed properly not only in single companies but [...]
IN: Proceedings IFKAD 2022 - Knowledge Drivers for Resilience and Transformation
PP: 271-288
See all publications by each of the following authors: Enrico Scarso, Ettore Bolisani, Juan-Gabriel Cegarra-Navarro, Tomas Cherkos Kassaneh
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