Healthcare systems in many countries are under pressure for renewal due, for instance, to demographic changes or service delivery fragmentation. This paper focuses on organizational capacities for change by illustrating knowledge, processes, and resources needed for implementing healthcare reforms at the meso-level organizations. We examine these capacities in the empirical context of the Finnish healthcare […]
The article focuses on collective knowledge formation processes in which an understanding of sustainable public administration (PA) is constituted. We turn the perspective from the production of sustainability data to the epistemic aspects of sustainability: to justifications, rationalities, and knowing in the specific context of sustainability management in public organizations. We approach sustainable policymaking as […]
Sustainability has been extensively studied in different disciplines especially since the publication of the Brundtland commission’s report in 1987. However, in public management as well is knowledge management literature sustainability has gained limited scholarly attention. Especially, there is a lack of understanding of sustainability as an issue that needs managing. Therefore, article approaches sustainability in […]
Local governments can have a prominent role in steering local level actions for sustainable development. To actively pursue sustainable development, local governments need to not only to generate sustainability performance information to target their actions and demonstrate their effects towards sustainability but integrate it as part of their managerial practices and consider sustainability performance information […]
Hybridity and organizational fluidity are theoretical approaches that are increasingly challenging our thinking about management. These phenomena blur the previously clear institutional boundaries separating professions and organizational entities and will inevitably have implications for intellectual capital (IC) management as well as knowledge management (KM) more broadly. However, there has been little discussion about these implications, […]
The paper studies intangible liabilities in a practical management setting with an overall aim to develop better managerial practices to avoid depreciation of organizations’ intangible assets. Empirical examination of the studied phenomenon was carried out in construction industry. Empirical data was gathered in two phases. First, 16 persons engaged to customer service in four construction […]
The paper studies performance dialogues as knowledge transfer platforms. Theoretically, performance dialogue enables knowledge transfer but in practice, there are several hindrances for the dialogue and knowledge transfer. This paper aims to map these obstacles as a first step to overcome them and improve performance management in public administration. The paper combines ideas of performance […]
The paper studies problems in outcome measurement when the impacts of learning are examined. A literature review utilizing constructivist epistemology and abductive reasoning was conducted. This research paper is the first attempt to describe the problems associated outcome measurement trying to capture the impact of organizational learning in public sector. The theoretical model created in […]
Purpose – The purpose of this paper is to understand the role of negative emotions in modern work life. The paper aims to identify antecedents and consequences of negative emotions especially in the context of knowledge work performance. The viewpoint is managerial and underlying assumption that negative emotions are not always bad. Design/methodology/approach – This […]
Purpose – This paper describes how the city of Tampere in Finland developed its knowledge-based management, organized its strategic knowledge management and systemized its knowledge-based decision-support. Design/methodology/approach – Theoretical background of the paper is on strategic knowledge management and public management. The main empirical data was gathered in an intense action research process, which was […]