In modern society, municipalities and cities are accountable for various societal service missions. In addition, cities and municipalities are expected to take a responsible role in solving the wicked problems such as climate change and ageing of population, coupled with sudden challenges, like the COVID-19 virus, together with the government. This kind of development has […]
In the modern society organization’s ability to manage its information and knowledge resources is critical. The purpose of this study is to design and test a profiling model for information and knowledge management, which can be used both for frequent monitoring for trend analysis and in-depth analysis of factors supporting contemporary knowledge and information management […]
The paper studies intangible liabilities in a practical management setting with an overall aim to develop better managerial practices to avoid depreciation of organizations’ intangible assets. Empirical examination of the studied phenomenon was carried out in construction industry. Empirical data was gathered in two phases. First, 16 persons engaged to customer service in four construction […]