Publication Authors: Francesco Santarsiero

Alessandro Massaro, Giuseppe Loseto, Filippo Gramegna, Giovanni Schiuma, Francesco Santarsiero

Cyberbullying represents a pervasive and evolving threat within digital environments, exacerbated by the scale, anonymity, and immediacy of online interactions. While recent advances in Artificial Intelligence (AI), particularly in Natural Language Processing (NLP), have significantly improved the ability to automatically detect harmful content, a critical gap persists between detection and effective intervention. Existing approaches primarily […]

IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
439-445
Francesco Santarsiero, Giovanni Schiuma, Alessandro Massaro, Achille Claudio Garavelli

Innovation labs are increasingly used to connect firms, universities, technology providers and local institutions around experimentation, knowledge sharing and digital transformation. However, less is known about how innovation labs orchestrate innovation when they operate not as isolated corporate laboratories, but as membership-based collaborative infrastructures serving a network of firms. This paper investigates this issue through […]

IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
211-218
Daniela Carlucci, Antonio Lerro, Francesco Santarsiero

Digital transformation is increasingly presented as a necessary pathway for cultural tourism organizations, yet many local and rural ecosystems still struggle to translate digital opportunities into coherent strategies, organizational capabilities, and sustainable business model innovation. This paper presents the final insights of the T4Y research project, which developed and applied models and tools for analysing, […]

IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
219-226
Antonio Lerro, Daniela Carlucci, Francesco Santarsiero, Giovanni Schiuma

In the last years it has been widely recognized the great relevance to identify and manage leadership traits in agile and remote working organizational settings. Entrepreneurs and top managers are increasingly playing a fundamental role in addressing the organizational changes determined by digital transformation and the adoption of new ways of working by rethinking consolidated […]

IN: Proceedings IFKAD 2026: Intelligent Knowledge for Sustainable Organizations
155-163
Antonio Lerro, Rosaria Lagrutta, Vincenzo Orsi, Francesco Santarsiero, Daniela Carlucci, Giovanna Andrulli

This study explores the role of models and tools in supporting innovation processes and digital transformation within cultural tourism ecosystems. It emphasizes the need for a shift for cultural tourism organizations towards digital innovation and innovation processes and highlights the importance of collaborative networks that actively engage stakeholders in the co-creation of smart tourism solutions. […]

IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
1208-1214
Antonio Lerro, Rosaria Lagrutta, Vincenzo Orsi, Francesco Santarsiero, Daniela Carlucci

This study investigates the dynamics of digital transformation in rural cultural tourism. It explores how rural territories can engage with digital innovation through context-specific strategies that enhance cultural heritage, territorial identity, and stakeholder collaboration. The research adopts a qualitative methodology based on a SWOT analysis, drawing from semi structured interviews, participatory workshops, field observations, and […]

IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
1215-1221
Matias Celdrán Bonafonte, Francesco Santarsiero, Gustavo Morales-Alonso

In this article, we will explore innovation management in such an important sector as tourism, focusing specifically on the hotel industry. Within the hotel industry, innovation has been a major focus for some years now, moving away from the popular phrase that traditionally circulates by word of mouth, “This has always been done this way.” […]

IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
1194-1201
Francesco Santarsiero, Daniela Carlucci, Antonio Lerro, Rosaria Lagrutta, Vincenzo Orsi

Building on a previously developed Digital Maturity Model (DMM) tailored for cultural tourism, this paper explores the application of the model in rural tourism contexts. While digital transformation (DT) is widely recognized as a strategic imperative, rural areas often face unique barriers—including limited infrastructure, digital skill gaps, and organizational inertia—that hinder their digital evolution. This […]

IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
1202-1207
Alessandro Massaro, Giuseppe Loseto, Francesco Santarsiero, Giovanni Schiuma, Angelo Rosa, Parisa Sabbagh, Olivia McDermott

The goal of the proposed paper is to provide a preliminary Artificial Intelligence (AI) approach addressing the analysis on the prevention of diabetes. The study is performed within the framework of the research project Telediabetolab and focuses on the check of the supervised Support Vector machine (SVM) algorithm to define a method to perform a […]

IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
345-350
Alessandro Massaro, Demetrio Alessandro Trunfio, Giovanni Schiuma, Francesco Santarsiero

The goal of the proposed paper is to provide a methodology to map electronic processes of manufacturing control systems matching with Knowledge Management (KM) processes. Specifically, the paper discusses an example of Proportional-Integral-Derivative (PID) process tuning a production machine and enabling quality management and predictive maintenance processes. The PID circuital model is designed by the […]

IN: Proceedings IFKAD 2024 – Translating Knowledge into Innovation Dynamics
2410-2417