The purpose of the study is to explore the relationship between information and communication technologies (ICTs), digital skills, internal and external information integration and hospital resources and to analyse the moderating effects of operational contingencies in terms of operational efficiency and service complexity, adopting the contingent resource-based view perspective. The study utilizes a Hierarchical Moderated […]
This research study aims at analyzing the factors influencing the patient experience and exploring the effect of the patient risk beliefs and technology perception on the patient experience. A new measurement scale of the patient experience is developed, where the patients’ health risk beliefs and their technology perception have been added to the “standard” domains […]
The development and diffusion of digital technologies (especially those supporting communication, collaboration and social networking), along with the pervasive dissemination of powerful and easy-to-use mobile devices, may encourage organisations to implement Smart Working (SW). The previous research suggests that an effective SW implementation is enabled by the availability of a certain set of resources, namely […]
The controversial topic must be led out of fixed patterns of thought, as it has ceased to be simply the continuous representation of an image, instead shifting the paradigm towards a new construction of history. The ever-present idea and practice of re-presenting again what is missing must be seen in the new perspective of “re-construction”, […]
Digital transformation is revolutionizing the healthcare industry, and the use of digital technologies is generating large amounts of data that can be used to support the healthcare decision-making process. The use of data leads to several improvements in healthcare, such as treatment selection or diagnosis process. The utilization of healthcare services is one of the […]
The economic and social impact of Covid-19 is not yet fully assessed. Although the recovery measures adopted by the Italian Government allowed for a compensatory action of the losses, the pandemic crisis heavily affected the Italian economy. If the economic effects of the pandemic will be significant almost everywhere, it can be assumed that in […]
Although different studies investigated the SW phenomenon during last years and its evolution during the pandemic, reporting several benefits and advantages, there seems to be a lack of studies investigating whether and to what extent the SW can really impact on company’s performance. It is not clear to what extent smart working, especially in the […]
Exploitation and exploration are strongly complementary and both essential for successful innovation, organizational learning, and even organizational survival, although the simultaneously pursuit of both appears to be very difficult. In the literature, several studies focus on the issue of balancing exploration and exploitation at the firm level, while poor attention has been paid to firms’ […]