The intersection of artificial intelligence (AI), machine learning technologies, and human resource management (HRM) represents a transformative shift in organisational development. This paper presents a systematic literature review (SLR) examining peer-reviewed evidence on human-machine collaboration in HRM within social enterprises and mission-driven organisations. Using the SPIDER framework and PRISMA guidelines, the review conducted a systematic […]
The current context is marked by systemic, ecological, social, and economic crises. These are accompanied by an increasing acceleration of technological change. In this scenario, the urgent need emerges to rethink development models based on unlimited economic growth. The degrowth paradigm proposes an alternative orientation centered on principles of sufficiency, equity, and collective well-being. It […]
The integration of Artificial Intelligence (AI) into sustainability practices is transforming industries by enabling innovative solutions to complex challenges. However, while the nexus between AI and economic or environmental sustainability has been the subject of substantial academic inquiry, its potential role in advancing social sustainability remains comparatively underexplored. Social sustainability, encompassing critical aspects such as […]
The European Union plays an important role in promoting the Sustainable Development Goals (SDGs) of the 2030 Agenda through the advancement of sustainable finance. The aim of sustainable finance is to direct financial resources toward initiatives aligned with ESG (Environmental, Social, and Governance) principles. However, unlike financial ratings based on recognized accounting standards, a globally […]
The global imperative for sustainable development is compelling industries to reassess operations, emphasizing Environmental, Social, and Governance (ESG) criteria. The energy sector, pivotal yet environmentally impactful, faces intense pressure to innovate sustainably. Artificial Intelligence (AI) offers transformative potential, particularly its application in Knowledge Management (KM) systems to enhance information handling for superior ESG performance. However, […]
Business success is no longer defined solely by financial performance or the quality of goods and services provided. It is imperative for companies to embed sustainability into their strategic frameworks, embracing socially and environmentally responsible practices. Businesses must now prioritize aligning profit with ethical and sustainable practices that enhance lives, protect the environment, and foster […]
The integration of Environmental, Social, and Governance (ESG) principles into corporate strategy has emerged as a global imperative, catalyzed by regulatory frameworks, investor pressure, and increasing stakeholder expectations. However, the complexity of ESG data collection, analysis, and reporting poses significant challenges for organizations. Recent advances in Artificial Intelligence (AI) have led to the development of […]
In Italy, family businesses play a fundamental role. Approximately 40% of the top 100 Italian groups by turnover are controlled by the same family lineage and of these almost 90% have a family CEO, the highest value in Europe even if it is not much different from the others. In this context, the ability to […]
In recent decades, small and medium-sized enterprises (SMEs) have been the protagonists of a profound change in the competitive scenario due to the presence of a diverse workforce composition. The entrepreneur is aware that human resource diversity is a fast-growing phenomenon and central to the development and competitiveness of small and medium-sized enterprises considering three […]
This paper explores the role of customer experience management (CEM) in optimizing return on investment (ROI) in digital business models, with a focus on user experience (UX) as a critical component of value creation. Through a mixed method approach that synthesizes qualitative and quantitative data and analyzes industry case studies, the paper outlines a model […]