The integration of Artificial Intelligence (AI) into sustainability practices is transforming industries by enabling innovative solutions to complex challenges. However, while the nexus between AI and economic or environmental sustainability has been the subject of substantial academic inquiry, its potential role in advancing social sustainability remains comparatively underexplored. Social sustainability, encompassing critical aspects such as […]
The European Union plays an important role in promoting the Sustainable Development Goals (SDGs) of the 2030 Agenda through the advancement of sustainable finance. The aim of sustainable finance is to direct financial resources toward initiatives aligned with ESG (Environmental, Social, and Governance) principles. However, unlike financial ratings based on recognized accounting standards, a globally […]
The global imperative for sustainable development is compelling industries to reassess operations, emphasizing Environmental, Social, and Governance (ESG) criteria. The energy sector, pivotal yet environmentally impactful, faces intense pressure to innovate sustainably. Artificial Intelligence (AI) offers transformative potential, particularly its application in Knowledge Management (KM) systems to enhance information handling for superior ESG performance. However, […]
Business success is no longer defined solely by financial performance or the quality of goods and services provided. It is imperative for companies to embed sustainability into their strategic frameworks, embracing socially and environmentally responsible practices. Businesses must now prioritize aligning profit with ethical and sustainable practices that enhance lives, protect the environment, and foster […]
Social sustainability is a fundamental pillar for the balanced and inclusive development of contemporary societies. It embodies the commitment to social equity, inclusion, respect for human rights, and the promotion of collective well-being. Artificial intelligence (AI), with its increasing deployment, is emerging as a key tool for addressing social challenges and promoting sustainability goals, which, […]
The integration of Environmental, Social, and Governance (ESG) principles into corporate strategy has emerged as a global imperative, catalyzed by regulatory frameworks, investor pressure, and increasing stakeholder expectations. However, the complexity of ESG data collection, analysis, and reporting poses significant challenges for organizations. Recent advances in Artificial Intelligence (AI) have led to the development of […]
In recent decades, small and medium-sized enterprises (SMEs) have been the protagonists of a profound change in the competitive scenario due to the presence of a diverse workforce composition. The entrepreneur is aware that human resource diversity is a fast-growing phenomenon and central to the development and competitiveness of small and medium-sized enterprises considering three […]
This paper explores the role of customer experience management (CEM) in optimizing return on investment (ROI) in digital business models, with a focus on user experience (UX) as a critical component of value creation. Through a mixed method approach that synthesizes qualitative and quantitative data and analyzes industry case studies, the paper outlines a model […]