This study deals with the emerging phenomenon of the sharing economy and sustainability. This phenomenon is observed within the context of the sharing wardrobe, namely the opportunity for consumers to get the availability of fashion clothes for rent and swap them with other users through the use of online platforms managed by firms that are […]
The study moves from the need to depict the role of universities in furthering sustainability and sustainable development goals in society (Purcell et al., 2019) starting from the set of entangled relationships linking Higher Education Institutions (HEIs) with local businesses, government agencies, students, the civil society, and international partners. The relevance of HEIs in such […]
This article deals with the topic of re-entry of family members to their original family business. The re-entry is defined in the article as the decision of the family to re-invest in the originally founded company and re-acquire the ownership of a previously left business. In particular, the paper advances the idea that psychological ownership […]
This study aims to explore the emergence of an innovation ecosystem as a complex network of entities involved in innovation. After reviewing three ecosystem-based perspectives in the literature, we conduct a participatory and longitudinal action research study based on the analysis of a High Technology District for Cultural Heritage. Our analysis reveals three milestones in […]
Nowadays the retail industry is changing so fast by means of digitalization processes. Digital and interactive technologies are mediating relationships and strategies among actors and modifying the way through retailers manage their value propositions. This paper applies an ecosystem perspective and represents a preliminary study about the contribution of technology to the workability, management, and […]
The role of new technologies and Internet of Things (IoT) (Ashton, 2009) are demonstrated to augment quality and performance of many public and private services industry (Lusch and Nambisan, 2014), including the cultural offerings (Jafari et al., 2013; Siu et al., 2013). This research aims at depicting how new technologies are shaping new service experiences […]
The aim of this paper is to shed some more light on the concept of smart ecosystem. This topic is used in different fields of science (Nam and Pardo, 2012; Petroulakis et al., 2012; Al-Nasrawi et al., 2015) and also business literature, in particular the studies from service science scholars (Spohrer and Maglio, 2008) have […]
Purpose – This work aims at depicting the role of communication practices adopted by firms in taking into account the ecosystem (Iansiti and Levien, 2004). The literature on both ecosystem and practices is flourishing in recent years and a combination among these two topics can be useful to understand through an empirical context the ways […]
This paper aims at discussing the service (eco)system perspectives to innovation (Akaka and Vargo, 2013) by considering the role of smart technologies in shaping social interactions in complex service systems. The research investigates a smart innovation project named DATABENC promoting smart innovation in heritage business in the regional area of Campania. By adopting sociomaterial approach […]
Purpose – This paper aims to depict many-to-many innovation conceptualizations (Lundvall, 2007), in order to understand which are the most relevant features theorized as leading to the expected results on the basis of what scholars described in their researches. When scanning literature, it is possible to observe that the growing interest for the topic led […]