The intersection of sustainability, inclusion, and entrepreneurship is increasingly recognised as a strategic priority for contemporary businesses and societies. Among underserved groups, people with disabilities (PwDs) present both a significant entrepreneurial potential and unique barriers to business creation and operation. While self-employment offers a promising pathway towards economic inclusion for PwDs, research into the specific […]
This study aims to explore the emergence of an innovation ecosystem as a complex network of entities involved in innovation. After reviewing three ecosystem-based perspectives in the literature, we conduct a participatory and longitudinal action research study based on the analysis of a High Technology District for Cultural Heritage. Our analysis reveals three milestones in […]
The aim of this paper is to shed some more light on the concept of smart ecosystem. This topic is used in different fields of science (Nam and Pardo, 2012; Petroulakis et al., 2012; Al-Nasrawi et al., 2015) and also business literature, in particular the studies from service science scholars (Spohrer and Maglio, 2008) have […]
The role of new technologies and Internet of Things (IoT) (Ashton, 2009) are demonstrated to augment quality and performance of many public and private services industry (Lusch and Nambisan, 2014), including the cultural offerings (Jafari et al., 2013; Siu et al., 2013). This research aims at depicting how new technologies are shaping new service experiences […]