Performance measurement and management represents a strategic system employed by public sectors to assess outcomes for public organisations and aid decision-making processes. Despite the contributions of numerous management scholars to the scientific literature on healthcare, there remains a notable gap in understanding how the healthcare sector develops these systems for outcome management. Through an exploratory […]
This research aims to evaluate and highlight the architecture of established working behaviours and practices based on the change in the working model imposed by the pandemic emergency in the public sector. So, the research investigates how smart working, and its impacts alter the processes of sharing organizational knowledge, according to the introduction and application […]