Information privacy has been called one of the most important ethical issues of the information age. In this context, companies need to be able to address the concerns of their stakeholders about how they collect, handle, and process this data. The literature leads to hypothesize that when organisations take explicit actions to address the privacy […]
This research explores this topic by developing the links between a firm’s organizational memory, counter-knowledge, the process of knowledge application, and organizational agility. This study addresses the following two questions: Does the enhancement of organizational memory result in the development of both counter-knowledge and the process of knowledge application? Does the development of both counter-knowledge […]