Expertise Locator Systems (ELS) are recognized as key tools in knowledge management programs. However, they face significant challenges, such as maintaining expert profiles, knowledge representation, and evaluating their effectiveness. This research conducted a systematic literature review to explore how Large Language Models (LLMs) from generative artificial intelligence can contribute to overcoming these challenges and enhance […]
This article aims to propose a framework for analyzing critical knowledge related to organizational resilience capabilities. For this, the framework was verified through its application through a case study in a technology-based company. It is an applied research, of qualitative approach that uses the Design Science Research for its development, whose stages are: (I) problem […]
Given the relevance and need for studies in the area of organizational resilience, the objective of this work is to understand how the concept of organizational resilience has been considered in the literature, through an analysis of its analysis units and application contexts. From this understanding, an association of the main resilience factors identified in […]