ifkad articles

Business Model Innovation Coaching in a Three-Dimensional Continuum

Gitte Kingo,ersen, Jane Flarup, Peter Lindgren

The purpose of this paper to investigate the process and role(s) of coaches and coaching Business Model Innovation (BMI) according to the definition of BMI by (Lindgren & Rasmussen, 2013) – to facilitate students learning, collaboration and innovation process – in order to find BM and BMI competence, language or framework about coaching university students in developing Business Model Innovation competences. From the 6-9 November 2017, CGC at Aarhus University did a practical anthropological ‘fieldwork in own culture’ understood as fieldwork in Business Model Innovation Challenge at the Biogas 2020 conference in Skive in the North of Jutland, Denmark. The three-day Business Model Innovation challenge in Skive were based on 3 Nordic Businesses challenge-cases represented by Thise Dairy (Denmark), VEAS Biogas Norway and Smögenlax (Sweden). For three days students from the three university’ worked in student teams to solve a Business challenge-case in a Business Model Cube and were measured by 360 degrees fixed cameras combined with participated observation and facilitation by two BMI coaches. BM and BMI coaching seem to take place in a kind of three-dimensional guidance continuum between teaching, guidance, consulting and inter-vision – in a process between ‘direction the answers and seeking the answers by questions’. This includes that the coach must master several roles and processes (layers): BM Tools, BMI process along with the Coaching process. It means that the BMI Coach must be very flexible and manage to change his/her position and perspective several times according to the student’ position. According to the pre-findings about perspectives, positions with different roles this study invites to closer investigation in the transitions of each shift in the coaching phases combined with shift in levels in three-dimensional model. What are the characteristics of these shifts and how are they visible and understandable for the team and the coach? This – together with the purpose how to investigate the process and role(s) of coaches.

IN: Proceedings IFKAD 2018 – Societal Impact of Knowledge and Design
PP: 1465-1480