ifkad articles

Managing Cybersecurity in the Age of Digital Knowledge: A Framing Theory Perspective

Piera Centobelli, Roberto Cerchione, Fabio Nonino, Eugenio Oropallo, Giulia Palombi

Organisations and supply systems have evolved continuously and profoundly over time due to various socio-economic and technological revolutions that altered how businesses operate, affecting their organisational configuration, objectives, and relationships (Nedelko, 2021). Besides, commercial and social links in organisations have become global, making their integration a critical component for a successful business also for the spread of social media use (Ghadge et al., 2019; Mustafa & Modares, 2019). But, higher levels of cooperation and integration create opportunities to increase one’s exposure to cybersecurity risks (Yoon et al., 2017). Furthermore, in the last years, there has been a disruptive diffusion in the use of cutting-edge Information Technology (IT), giving rise to the diffusion of digital knowledge in organisations and the necessity to manage and protect this critical and precious resource (Annarelli et al., 2020; Cerchione et al., 2024). Organisations dealing with this new resource, are more exposed to cyberattacks since they are iper connected with the world, but designed and built with an inadequate awareness of cyber resilience aspects (Katsumata et al., 2010; Mourtzis et al., 2016). In this sense, the illicit acquisition of sensitive data, and their processing through intelligent systems, can result in the possession of digital knowledge of the system by unauthorised persons who can maliciously use that knowledge (Almarhabi et al., 2023; Rao et al., 2019; Singh, 2021). To date, there are no complete overviews of how digital KM can impact cybersecurity aspects; for this reason, this research aims to identify the key points of this system and to generate a frame that is capable of supporting researchers in the analysis and evaluations of digital KM processes from a cyber security perspective. In order to create a frame that is homogeneous and applicable in a general way, the lens of framing theory was used to analyse the various perspectives that emerged from the analysis of the literature on cybersecurity and digital KM (Cornelissen & Werner, 2014). This frame can help in the identification of the main drivers and possible future challenges in analysing how digital knowledge is managed at various levels in the field of cybersecurity: in a data-based society, the way to organise and protect digital aspects of knowledge and learn by them will be crucial for the success of the society.

IN: Proceedings IFKAD 2024 – Translating Knowledge into Innovation Dynamics
PP: 2892-2908