Information technology is driving public organisations as smart and sustainable working organisations that facilitate processes of public value creation. Technology is opening to public collaborative innovation. As organisations seeking sustainability as a vision for strategy and action, public organisations evolve by developing strategic, managerial and technological sources to enable public value creation within society. Smart working is emerging as a new way to shape the work relationship as both collaborative space and innovation. Public organisations achieve sustainability adopting a service logic view as strategic orientation by developing the potential of information technology in order to drive innovation by building digital, smart, lean and open platforms for value creation, innovation and networking. Smart and sustainable working public organisations contribute to value creation processes and promoting collaborative innovation as a key source of public innovation. They support innovation as enabled by digital platforms, and adopt the smart working as a way to enhance collaborative innovation, enhancing the role of public managers, and strengthening the social and human factor in smart work relationships by developing the potential offered by information technology.