Information and knowledge management is key to create added value for organizations no matter what field organization is acting. Covid -19 has shown the importance of accurate and right information to be available for those who need information to be able to act. Respectively we have seen the challenges and problems when information has not […]
Customer value is a key element for any organization, especially to give direction to different facets of an industrial organizations. By developing Knowledge Management and knowledge-sharing practices, the value creation potential could be improved in organizations. However, in practice there are several barriers that hinder effective knowledge sharing. In this paper focus is set on […]
This case study purpose is to identify those factors that could promote external or organization internal information system data utilization, customer co-creation with external networks. The focus of this case study is on how organization can utilize existing databases with identified best practices to create added value for the customer in order and supply processes. […]