The purpose of this study was to examine how knowledge management should be implemented in medium-sized manufacturing companies in order to ensure adequate B2B communication and knowledge sharing of explicit knowledge with distributors in the sales channel in times of impeded and limited access due to COVID-19 pandemic. Manufacturers traditionally manage their sales channel partnerships […]
Knowledge Activities like acquiring, codifying, storing, maintaining, transferring and creating knowledge, can be seen as what constitutes Knowledge Management in an organisation. Executing knowledge activities should ideally come at no additional cost and blend well with the respective organisation’s business. Being a highly knowledge-intensive discipline, software engineering becomes an interesting testbed for this approach. This […]
The purpose of this paper is to grant insights into airport customers’ perceptions regarding the use and appropriateness of digital features. It is worth to examine whether sharing these findings with experts in the context of knowledge management activities reveal strategies and processes to be adjusted on corporate level. The question is whether defined strategies […]
The purpose of this study is to examine complexity within digital accounting processes through the use of knowledge management. During the last decades, digital technologies have fundamentally transformed business processes, implicating the prevalent need for complexity reduction in companies. As a result, the identification and measurement of relevant digital process complexity forms can be recognized […]