The purpose of this paper is to grant insights into airport customers’ perceptions regarding the use and appropriateness of digital features. It is worth to examine whether sharing these findings with experts in the context of knowledge management activities reveal strategies and processes to be adjusted on corporate level. The question is whether defined strategies […]
The purpose of this study is to examine complexity within digital accounting processes through the use of knowledge management. During the last decades, digital technologies have fundamentally transformed business processes, implicating the prevalent need for complexity reduction in companies. As a result, the identification and measurement of relevant digital process complexity forms can be recognized […]