This research was aimed at developing the “Digital Health Observatory Maturity Model for Telemedicine Services” (DHO-TeleMM), as a tool for the implementation and improvement processes of telemedicine services. The model adopts a sociotechnical perspective, assuming that the technical and social elements of a system are interdependent and should be considered in a holistic manner to […]
Although telemedicine practices may be traced back to decades ago, their real potential has only been recognized during Covid-19 outbreak. As the pandemic has abated, the implementation of telemedicine has revealed many managerial considerations that are crucial for its optimal deployment. The technical and social connotation of telemedicine is central for both understanding and promoting […]
Purpose – The present study investigates the factors that directly affect the use of Electronic Medical Records (EMRs) among healthcare professionals. Findings will contribute to our understanding of which explanation (deterministic vs. institutional) might be the most relevant to directly predict adopters’ behaviour, and whether institutional and rational factors are correlated, or represent two separate […]
Business Intelligence (BI) has the potential to disrupt the processes through which healthcare services are offered by healthcare agents. Despite this key role, most healthcare organisations fail in extending BI suites from the pilot niches in which these digital solutions are usually developed and tested to larger domains. In fact, healthcare practitioners lack comprehensive models […]
Purpose – This paper investigates Smart Working (SW), a set of modern and not-conventional organisational models that are characterised by high flexibility in the choice of the working spaces, time and tools, and that provides all employees of a organisation with the best working conditions to accomplish their tasks. Specifically, the paper aims to: (i) […]
Purpose – In the current hyper-connected world, the success of a firm is increasingly dependent on the activities of other active players within the same environment. It is therefore important to understand how to orchestrate ecosystems made up of multiple organizations, institutions and other intermediaries to produce continuous streams of innovation. The paper suggests a […]
Purpose – The aim of this paper is to propose a model to assess the maturity level of companies’ organisational, managerial and technological levers for Virtual communities of practices (VCoP). The proposed model serves as a benchmarking tool in order to analyse an industry sector performance in the management activities of VCoP. Design/methodology/approach – The […]