This article investigates the role of stakeholder engagement in the development and deployment of GovTech solutions, using WiseTown—an Italian City Digital Twin (CDT) ecosystem of digital solutions—as a case study. Rooted in a socio-technical perspective, the study explores how engagement with diverse stakeholders—municipal leaders and technical officers—shapes the co-design, adaptation, and scaling of GovTech solutions […]
Responsible Research and Innovation (RRI) is characterized by a different attitude towards scientific research and development processes taking in account potential impacts on the society and ecosystem previously to the actual implementation. RRI has spread as a new approach towards the design of policies, services and products including the various actors not only in the […]
In light of fiscal austerity and mounting pressure to meet new and emerging social needs, governments across Europe are finding the need to experiment with new methods and approaches to serving citizens. An intermediary, supporting infrastructure is growing around the need to increase the innovation capacity of public sector organizations. This can be seen in […]
Increasing attention is being paid towards the potential of social innovation in responding to society’s greatest challenges. While measures have been taken to support the flourishing of these innovations, they have thus far been made on ideal models of development, misaligned with what occurs in reality. This has led to the creation of supporting infrastructures […]
Purpose – The aim of this paper is to discuss the case of Milan “Fuorisalone” (literally “outside the fair”) – now renamed Milano Design Week – as the result of a long-term transformation that led to its current configuration, characterised by a complex business model (Smith, Binns and Tushman, 2010), where many actors and stakeholders […]