Immersive multimedia exhibitions – which are based on digital images, light effects, and soundtracks – are developing in most of museums worldwide to enhance the customer experience. However, not all visitors such as disabled people can enjoy them. Previous studies that have so far examined the accessibility and inclusion of disabled people in museums are […]
Serendipity – the notion of making unexpected and valuable discoveries – and knowledge arbitrage have played a significant role in the debate about innovation and innovation effectiveness, opening a considerable discussion about the feasibility of R&D investments. The chance to detect serendipitous events and the mechanisms triggering it may attract the attention of those seeking […]
This paper proposes a descriptive review of service ecosystems, as the first step of a systematic literary review aiming to improve the existing understanding of service ecosystems in the management field. For the purpose of this study, 188 articles were selected and examined according to the following analytical categories: 1) Areas of knowledge within which […]
This paper aims to investigate the cultural drivers that lie under the adoption of Social Entrepreneurship (SE) in Ukraine, mainly focusing on the role that In-group Collectivism and Human Orientation play in shaping Entrepreneurial and Social Orientation of both individuals and organizations. The paper is theoretically grounded and based on an inductive approach. Firstly, an […]
Our paper aims to investigate characteristics and the role that social networks have in the rising of SI. In doing this, we also examine the way social innovators devote to social aims, as well as how the set of relationships they establish may turn, over time, into locus for knowledge creation and diffusion, allowing the […]
This paper aims to highlight how the industrial archaeology may support the emergence of new spaces for knowledge transfer and development. We propose an inductive approach. The research strategy includes a multiple case study of Italian industrial companies that have invested in industrial archaeology since 2000. The choice of companies is based on a strategy […]
Purpose – Social Innovation has attracted the attention of both Scholars and Practitioners for the last years, but very little investigations are actually available about the drivers that lie upon the adoption of social innovative practices at “for-profit” firm’s level. This is particularly true with reference to culture and cultural diversities. According to the underlined […]
Purpose – In hotels it is important to adopt both customer and service orientation. This implies not only responding to customer’s requests, but also striving to anticipate, recognize and meet customer needs and expectations. In order to obtain these objectives, structures, systems and people have to act simultaneously by creating a corporate culture focused on […]