ifkad articles

Exploring the Sustainable Impacts of Artificial Intelligence Integration in Digital Platforms: A Systematic Literature Review

Maria Chiara De Lorenzi, Md Zulfikar Hasan, Maria Elena Latino

Digital platforms are pivotal for innovation and recently for sustainable innovation processes. Platform thinking is the key to the innovation of business models in a scenario increasingly immersed in the fifth industrial revolution. Coupled with the rise of artificial intelligence (AI), they facilitate effective data utilization across various sectors. With Artificial intelligence’s potential to address Sustainable Development Goals, it’s applied in several fields. Integrating AI into digital platforms drives sustainable innovation, such as in energy management. Posing in this scenario the research aims to explore the sustainability impacts of AI-driven digital platform innovation, employing a systematic literature review methodology contributing to understand the state of the art and the future research directions about sustainable development in digital platforms enhanced by AI.

IN: Proceedings IFKAD 2024 – Translating Knowledge into Innovation Dynamics
PP: 1709-1723