ifkad articles

Exploring the Intersection of Technology, Digitization, and Innovation in Sustainable Knowledge Management: A Bibliometric Network Analysis

Carlo Drago, Fabio Fortuna

This article investigates the link between technology, digitalization, and knowledge management using digitalization and knowledge management to achieve sustainable development. In addition to the increased interest in knowledge management for implementing sustainability, technology, digitization, and knowledge management have an important influence on promoting sustainable economic systems. Knowledge resources must be exploited and managed, and a knowledge management system must be created to solve sustainability issues. Digital technologies such as Big Data are particularly significant in the context of sustainability since they provide improved decision-making processes. Furthermore, using digital platforms facilitates inter-organizational communication and information exchange by facilitating the exchange of best practices and collaboration. Using bibliometric network data analysis methodologies, we propose exploring the links between technical development, digitalization, and innovation in knowledge management for sustainable growth. The “core” themes covered in the literature will be determined using bibliometric analysis based on network-based methodologies, specifically community-detection algorithms. This information will be optimized using ensemble methods, and any possible bias from the many algorithms will be eliminated. The relevant results of this work emphasize the role of new technology, innovation, and digitalization, all playing a vital role in the applicability of these findings to sustainability. Organizational reforms and internal strategic approaches are required to apply these technologies effectively and sustainably. This study adds to the expanding body of research on sustainability, knowledge management, and digitalization by shedding light on the interrelationships between these factors and emphasizing the significance of adequately managing knowledge resources to address sustainability concerns. Five essential organizational performance and sustainable growth principles have emerged: knowledge management, sustainability, innovation, intellectual capital, and corporate social responsibility. Additionally, the analysis emphasized the significance of leadership in knowledge management processes. Several clusters also highlighted the significance of promoting sustainable growth through collaboration, innovation, and knowledge transfer. Small and medium-sized firms (SMEs) may benefit from intellectual capital and open innovation initiatives to better their knowledge management procedures and support sustainable growth. Growth and competitive advantage can be attained if these concepts are managed effectively. A firm’s success depends on its leadership and ability to share and transfer information. Therefore, the sustainable growth of a business needs a knowledge management process that is backed by a strategic approach and incorporates knowledge exchange and transfer in its design.

IN: Proceedings IFKAD 2023 – Managing Knowledge for Sustainability
PP: 1442-1457