This paper aims to examine the value communication capabilities required in service development by proposing a way for value communication of a preventive maintenance solution. The research questions the paper aims to answer are, therefore, (1) how customer value of preventive maintenance services can be quantified, visualized and communicated and (2) what the implications of […]
This paper addresses the value co-creation in homecare value networks. The paper aims to answer the following research questions: What are the fundamental elements of value from different parties’ perspective? What types of practices support value co-creation among the network? What kind of outcomes can the value co-creation (inspired by the new technology) have on […]
This article contributes to the understanding about the means how development projects’ value creation dynamics can be unveiled already at earlier stages. This paper proposes an approach to broaden the focus of mock-up, as it covers most product features while still built using cheap materials, to enable user experimentation in a real environment at the […]
Purpose – This paper seeks to elaborate on how facts and feelings can be engaged in management accounting (MA) practice. The paper discusses a blueprint of new MA to be used in value and profitability management. The need for such a blueprint is defined in the following way: What does the interaction between facts and […]