This study examines the use of Generative Artificial Intelligence (GenAI) tools within Design Thinking (DT) processes, particularly focusing on knowledge creation as a theoretical lens. The research setting is education, where active learning methodologies are adopted to realign education with new market-demand skills such as creativity and critical thinking, especially in a context of rapid […]
With the diffusion of digitalization technologies that allow to analyze high volumes of operational data in real time, data-driven decision-making can now entail benefits on organizational performance not only at the strategic, but also at the operational level. However, little is known about the individual and organizational preconditions that make this approach possible on the […]
The complexity brought by digitalization in operations is disrupting blue-collar and technical jobs, increasing levels of knowledge required to perform them. When workers such as electrical grid operators become “smart grid operators”, the breadth of knowledge required to them increases. The shift from I-shaped to T-shaped profiles has been described by literature (e.g. Demirkan, 2015), […]