In the article, the circular economy is elaborated form the reverse flows perspective, as these flows are the essence of the circular economy. The link between these two areas is straightforward as both focus on transition from liner to circular business environment: To make reverse logistics effective, companies need more than (just) the refinement of […]

The recent development of the more than two-decade-long research into reverse logistics has reflected the diverse economic, technological, environmental and societal concerns and challenges. The article presents an analysis between reverse logistics and process improvement and product design; more specifically it explores if and how the companies utilize reverse logistics and reverse flows (returned products […]

What makes reverse logistics difficult on the operative level is that it is an exception-driven process and requires higher knowledge intensity. Whereas the current body of research documented the link between knowledge management and reverse logistics effectiveness, it remains unknown, which aspects of reverse logistics in companies are known well and which not. The paper, […]

Purpose – The task of reverse logistics is to retrieve (diverse kind of) value from so-called reverse flows such as returned products, products scraps, production waste, packaging, etc. To assure the effectiveness of reverse logistics the companies often need to apply tailor-made solutions; this requires innovativeness from logistics specialists as well as from executive management. […]

Purpose – The paper explores the relationship between three constructs: customer orientation of reverse logistics, knowledge management and effectiveness of reverse logistics. Reverse logistics is generally seen as an instrument for sustainable development due to its ambition to minimize the extent of waste “generated” in supply chains. The role of knowledge management is investigated in […]