The transition from linear to circular manufacturing systems (CMS) is essential for manufacturing firms aiming to enhance sustainability and mitigate resource depletion. Despite clear environmental and economic benefits, the adoption of circular economy (CE) principles within the manufacturing sector remains limited, largely due to significant technological, operational, and organisational barriers. This study addresses these issues […]
Well-conducted requirements engineering (RE) activities account for a significant share of success in IT projects (Wiegers and Beatty, 2013). The RE process starts with identifying business objectives that define a context for eliciting business requirements. Because RE is considered a social interaction (Serna et al., 2017), a share of knowledge about business requirements is stored […]
The increased knowledge intensification of work directed the business process management (BPM) research from ‘traditional’ routine and repetitive business processes to knowledge-intensive business processes (kiBPs). No agreement on universal “kiBPs” definition or conceptualization has been reached, and we have found no attempts to systemize kiBPs research. Therefore, we conducted a structured literature review (SLR) to […]
Knowledge plays a crucial role in enhancing the quality of information system (IS) investment decisions. This study aims to explain which and how knowledge-related factors contribute to strategic alignment in IS investment decision-making. We conducted a narrative literature review of 32 papers and applied image theory to develop a conceptual model. Our results show that […]
Although many authors (e.g., Seethamraju & Marjanovic, 2009; Antonucci, 2015; Kokkonen & Bandara, 2015; Antunes & Tate, 2019) recognize a vital role of knowledge in BPM, only a few articles study KM and BPM together. Due to the lack of attention to the topic in the existing literature, defining the scope of possible intersections between […]
Blockchain (BLK) is believed to have the potential to disrupt traditional business models through inherent features such as distributed, decentralized, peer to peer, and security-by-design. However, the academic community mostly dedicated its BLK research to financial and more recent supply chain disciplines, overlooking BLK implications in other domains. This research aims to fill the research […]
Although some researchers tried to differentiate the term knowledge ecosystem (KE) from other types of the ecosystem (such as business, innovation) the exact meaning and definition of the term remains still blurred. The indefiniteness of KE is caused partially by the fact that not much research that would specifically mention KE has been published. In […]
Although the number of gathering methods and volume of data and information from customers grow, it seems that companies are mostly measuring customer satisfaction (e.g. Fernández-González and Prado Prado, 2007) or gathering customer complaints (e.g. Yilmaz et al., 2016). Companies can unlock the full value of information from customers by using Customer Knowledge Management (CKM) […]
Although intangible benefits of information systems (IS) can seriously contribute to organizational success (Remenyi et al., 2007), their poor assessment can falsely dismiss IS as uneconomic (Kim et al., 2010; Marsh and Flanagan, 2000). Despite rich research in the field of IS justification (see Schryen, 2013), it seems that this effort yields insufficient outcomes. Organizations […]
Purpose – The purpose of this article is to report findings from an exploratory quantitative survey concerning the relationship between knowledge management (KM) and ICT support of reverse logistics (RL) processes. This study focuses on which processes of RL are supported by ICT, in what extent are the processes supported, and what role KM plays […]