The need for user-centered and agile solutions has driven the adoption of methodologies such as Lean UX in knowledge engineering projects. While Lean UX focuses on thinking, making, and checking to enhance user experience, knowledge engineering is dedicated to building intelligent systems grounded in formalized expert knowledge. Despite the conceptual alignment between these approaches, the […]
This paper aims to propose alternatives of knowledge management (KM) implementation in SME’s in the state of Santa Catarina. In Brazil and many other countries, most businesses are small and medium-sized, and have a key role in economic growth, employment generation and wealth creation (Lin, 2014, Durst, Edvardsson, 2012). The implementation of KM initiatives in […]