Digital platforms have deeply integrated into society, significantly affecting markets, cultural practices, and institutional structures, leading to a reevaluation of political and legal frameworks to accommodate these changes. Their impact extends beyond merely reflecting societal changes; they actively shape and construct social norms and market dynamics at both individual (micro) and systemic (macro) levels. This […]
This paper contributes to the academic literature on the platform society in two ways: Theoretically, we bridge the literature on the platform society with the literature on sensemaking. In particular, we take a processual approach to platform resilience as the outcome of sensemaking processes. Empirically we look at the process whereby platforms generate self-sustained users’ […]