This paper focuses the important role that the world wide web can play in the process of stakeholder engagement. In particular, through making use of online interaction, i.e. the tools of web 1.0 and above all web 2.0, particularly social media and social networks, the process of stakeholder engagement could improve. In such background, the […]
Purpose – The aim of this paper is to propose a model for the evaluation of the multidimensional performance of an inter-museum network. It is, in fact, already acknowledged that evaluating the management of a museum-type institution is not easy, as, in order to measure its social and cultural efficacy, qualitative-type indicators are required. For […]
Purpose – The aim of this study is to propose a method to measure the Corporate Social Responsibility (CSR) identity (Otubanjo, 2013) of a firm. Using this method, based on a fuzzy logic expert system, it is possible to generate a comprehensive rating for the assessment of the sustainability of a firm. In fact, to […]