Innovative concepts and technologies for citizen participation have become key components of Smart Cities concepts. Smartness of cities cannot be reduced anymore to IT infrastructures and communication networks, but needs to comprehend smart interaction between citizens too. Based on the new U_CODE approach for citizen participation in urban development, this paper presents User Engagement Protocols […]
The paper aims at providing a procedural and instrumental framework for enabling massive citizen participation in urban planning projects via digital collaboration and communication tools. Derived from a structured analysis of existing formal and informal participation processes in urban development we developed a comprehensive process supported by specific digital tools for massive participation. This so-called […]