The article presents the results of the study focused on the elaboration of a method to identify knowledge deficits, particularly from the point of view of the implementation of make-to-order contracts in a machine-building enterprise. The study allowed to identify existing links between key elements of logistic customer service and knowledge processes implemented in selected […]
Purpose –The main objective of the paper is to present the model of management system supporting knowledge processes and integrating economic, social and environmental factors in the activity of machine-building enterprises. Successful management in all areas of enterprise’s activity is determined by processing of adequate knowledge in business activity. Machine-building enterprises are crucial elements in […]