The transition to Industry 5.0 marks a paradigm shift towards innovation ecosystems that prioritize human-centricity, sustainability, and resilience. This paper advances the understanding of innovation ecosystem governance by introducing the concept of the “Bridge Maker” – a strategic intermediary that plays a pivotal role in aligning diverse stakeholders, fostering collaborative governance, and embedding Industry 5.0 values systemically across ecosystems. Grounded in insights from Complex Adaptive Systems (CAS) theory, Open Innovation (OI), and recent developments in ecosystem orchestration and governance, the Bridge Maker (BM) is positioned as a crucial enabler of ecosystem adaptability and success.
Through a conceptual analysis, this paper addresses two primary research questions: (1) How do Bridge Makers align stakeholders to drive collaboration and innovation within human-centered Industry 5.0 ecosystems? (2) What role do Bridge Makers play in embedding sustainability and human-centric values as systemic ecosystem features? Drawing from recent theoretical advancements (Chesbrough, 2003; Holgersson et al., 2022; Tedesco, 2019) and extending the Adaptive Open Innovation Systems (AOIS) framework, the study proposes a model highlighting the competencies, behaviors, and governance mechanisms required for effective Bridge Making.
The findings suggest that BM operates through trust-building, sense-making, strategic foresight, and adaptive orchestration practices that promote long-term ecosystem resilience. In doing so, they bridge institutional gaps, overcome organizational inertia, and create the conditions necessary for sustainable innovation trajectories. The paper offers practical implications for innovation managers, policymakers, and educators seeking to operationalize Industry 5.0 principles within complex multi-actor environments.
Finally, the study calls for further empirical research to explore the dynamic practices of BM across various industry contexts and to develop actionable guidelines for their identification, training, and support within innovation ecosystems.