Articles in IFKAD Proceedings

The following database includes exclusively articles from IFKAD Proceedings

1691
Carlo Drago
A Network-Based Community Detection Ensemble Bibliometric Analysis of Knowledge Assets and Competitive Advantage

With today’s rapidly evolving business environment, knowledge assets have become critical for organizations to maintain a competitive edge. This paper explores the linkage between knowledge assets and competitive advantage using innovative bibliometric techniques. By employing a network-based ensemble community detection strategy, combining techniques in community detection on a unique synthesis, we analyze the co-occurrence network of keywords to identify the essential themes and relevant findings in the literature. So, we construct a SCOPUS bibliometric database and apply multiple correspondence analysis to synthesize the data. From the conceptual map structure, we were able to discover the most relevant themes in the literature and their relationships, comparing the robustness of the results of the network analysis of the co-occurrence keywords. Then, we considered community detection approaches to the co-occurrence keyword network to identify the “cores” of the literature. Then, starting from the membership data, we considered a hierarchical cluster analysis to identify keyword clusters and reveal the best practices and frameworks that support the efficient management of knowledge assets in the digital age. This novel approach enhances the analysis compared to traditional bibliometric methods, providing crucial insights into the key concepts and relationships. Our findings emphasize the importance of innovation management, strategic knowledge management, long-term management of competitive advantage, and the appropriate management of employees’ roles in knowledge management. These insights contribute to the our understanding of how organizations can successfully navigate the competitive landscape and achieve sustainable success in the market. Furthermore, we examine the methods and tools companies can use to transform their knowledge into practical outcomes, such as developing new products, services, or processes. The study also investigates the role of technology, mainly digital technologies, in facilitating value creation and driving knowledge-driven innovation. By identifying the critical factors and strategies for leveraging knowledge assets, this research provides actionable recommendations for managers seeking to enhance organizational learning, foster knowledge sharing, and align knowledge management practices with sustainable development goals. This study has important policy implications related to knowledge management, innovation, and competitive advantage at the macro level. By highlighting the strategic importance of intellectual capital and its role in driving competitive advantage, this research contributes to the broader context of intellectual capital management. The findings of this study can provide organizations with insights into how to manage knowledge assets for sustainable growth and wealth creation.

1690
Pierfrancesco Fiore, Michele Grimaldi, Emanuela D’Andria, Giuseppe Lombardi
A Spatial Decision Support System for the Knowledge and Valorisation of Cultural Heritage in Small Towns: Method and Application to a Case Study

This paper proposes a method for recognising the elements of cultural interest located in inland areas and disseminating the information by a tool based on the data collection and organisation methods. This is done through the use of GIS (Geographic Information System), which makes it possible to map, manage and analyse a whole series of information, guaranteeing better knowledge and communication, as well as better management of decision-making processes. The application to the case study concerned the Province of Avellino as a pilot area, but it should be noted that the validity of the proposed methodology lies in the possibility of replication to any other context. The versatility of this tool can provide useful guidelines to those who wish to know, communicate or intervene on the surveyed buildings/assets, which from time to time will become available through the databases implementation.

1689
Isabella Bonacci, Maria Zifaro
Innovation and Sustainability: Towards More Smart and Green Forms of Organization for Healthcare

The paper aims to create the conditions to develop a smart model of work organization 4.0 able to generate sustainability and green logic through a multi-sectoral approach that exploits the central role that the working dimension assumes in the life of the urban community and in the organization of the city. The methodology that we intend to apply is qualitative-quantitative in the sense that we will start with a first desk phase that aims to collect specific information, detailed, useful in the start-up phase and that will then be used to build the survey and will proceed with a longitudinal analysis. The expected results of the research concern, first of all, the overcoming of the state of inconsistency and weakness on the subject of agile work and also the attempt to rationalize the economic and social impacts that this innovative approach entails. The importance of this work lies in the possibility of building a structured SW implementation model that takes into account the different implications (economic, organizational and social) that this innovative approach to work generates. Our scientific and operational contribution is based on the possibility of creating new forms of work. An innovative contribution of this paper appears to be the formulation of proposals and useful indications for change management policies and interventions in terms of new forms of work, in the sectors under analysis. In particular, the paper, through the results of a qualitative-quantitative analysis will focus on the identification of critical issues encountered by employees in the implementation of SW and its impact in terms of individual and organizational performance. That is, this dimension transversally intercepts all aspects of personal and collective organization, affecting the lives of individuals and families, the local economy, the quality of the environment, the demand for mobility, consumption, social relations and urban planning. These aspects allow to consider the change that the SW generates with a logic of combination between the hard aspects of an organization and the soft ones, including the new innovative digital skills, IOT and the so-called soft skills. The overall results of the survey are intended to describe a dynamic process that begins to rethink even the procedures and tools of organizational action, within which the relationship with employees is increasingly placed at the center of the design. The increase in the quantity and quality of time due to the lack of home-work journeys puts people in a position to experiment with new daily forms of re-synchronization of work commitments with family and personal needs.

1688
Yini Lin, Tzu-Hsuan Kuo
Effects of Virtual Influencer Marketing on Purchase Intention: Perceived Characterizations as Mediators

In recent years, the discussion around virtual influencers has been growing. These virtual personalities have a huge following among young people, with an engagement rate three times higher than that of YouTubers. This has made people realize the business opportunities in this industry. To explore how influencer attributes and perceived characterizations affect consumers’ purchase intention, this study uses the S-O-R theoretical framework proposed by Mehrabian and Russell in 1974. The study focuses on three influencer attributes: attitude homophily, physical attractiveness, and social attractiveness, and three perceived characterizations: trustworthiness, parasocial interaction, and brand equity. Perceived characterizations are regarded as a mediator in this study. The research sample consists of 479 people who were sampled from VTubers research groups on social media. The study uses structural equation modeling (SEM) to test the proposed model. The results show that influencer attributes have a significant and positive effect on perceived characterizations. Perceived characterizations, in turn, have a significant and positive effect on consumers’ purchase intention. Additionally, perceived characterizations have a significant mediation effect. This research provides valuable insights for VTubers marketers. By understanding the influence of attributes and characterizations, marketers can develop more effective strategies for promoting their products and services through virtual influencers. In conclusion, virtual influencers have a significant impact on consumers’ purchase intention, and this study provides important insights into how influencer attributes and perceived characterizations affect consumer behavior. By understanding these factors, VTubers marketers can improve their marketing strategies and better leverage the power of virtual influencers.

1687
Mrigo Shamimu Nyamota, Alfred Jubilate Ngowo
Assessment of Knowledge, Attitude and Practice of University Students towards Sustainable Development Goals (SDG’s) in Tanzania

This paper reports the outcomes of Tanzanian undergraduates and postgraduates’ knowledge, attitude, and practice towards Sustainable Development Goals (SDGs). University students from eight universities in Tanzania participated in the study. A set of survey questionnaires based on knowledge, attitude, and practice (KAP) was shared online and 269 responses were obtained to analyse the awareness level (95% confidence level with ±5% margin of error). Data analysis was performed SPSS Statistics version 20. As per descriptive statistics, respondents had a high level of understanding and a positive attitude toward the SDGs. Spearman’s rho coefficient correlation was applied to determine the relationships between students’ levels on knowledge with practice and attitude with practice. The results revealed no negative correlation between the knowledge and practice towards SDGs (r = 0.021

1686
Lucio Todisco, Giuseppe Modarelli, Gianluigi Mangia, Christian Rainero, Paolo Canonico
Overcoming Organizational Tensions in a Knowledge Way: The Experience of Smart Working in the Public Sector - A New Way of Conceiving and Using Technology

This research aims to evaluate and highlight the architecture of established working behaviours and practices based on the change in the working model imposed by the pandemic emergency in the public sector. So, the research investigates how smart working, and its impacts alter the processes of sharing organizational knowledge, according to the introduction and application of technologies in the working life of public employees. After the intervention of an exogenous shock, such as the pandemic, the related availability, perceived usefulness, and ease of use can change considerably in this regard. Starting from the Technology Acceptance Model (TAM) and, in parallel, the Theory of Planned Behaviour (TPB), the authors intend to interpret reality through the lens of multifaceted aspects, reasoning in detail by a perspective based on complexity and non-linearity featured periods. Specifically, the authors investigate: i) how the perception of the use of digital tools in the workplace has changed from the pre-pandemic to the post-pandemic period in the public sector ii) how and in which way digital tools continued to be used after the critical phase of the Covid-19 health emergency.

1685
Petia Genkova, Christoph Daniel Schäfer, Jonathan Herbst, Henrik Schreiber
What is Intercultural Competence and for Which Situations is it Necessary? Validation of the Content and Application Areas of a Test for Measuring General Intercultural Competence and Culture-Specific Competence

Advancing globalisation processes entail that businesses increasingly have to orient themselves internationally in order to remain competitive. Growing labour mobility and international economic networks imply a rise in intercultural contacts, and thus a rising demand for intercultural competence. However, the relevance of intercultural competence is often underestimated outside of the academic community. In order to elucidate the significance, the necessity and areas of application of intercultural competence, an explorative (primarily qualitative) study was conducted with students and professionals with and without a migration background. The central objects of study were the experience-based attitudes of students and professionals. In this qualitative study, 61 structured interviews were examined using a content analysis. After the presentation of a definition of the construct, the interviewees were asked about aspects of intercultural competence. The aspects mentioned most frequently was a general open attitude, followed by impartiality, self-reflection of one’s own culture and person, and lastly, culture-specific knowledge. Regarding the areas in which intercultural competence is needed, respondents mentioned the education sector most frequently, followed by references to business, as well as internationally operating companies. These results provided indications for the development of a measurement instrument of intercultural competence and related constructs. Therefore, another qualitative study was conducted with 249 interviewees to identify aspects of both, general intercultural competence, and culture-specific competence in a German cultural environment. Eleven dimensions of general intercultural competence, relating to personality traits, relational attitudes, and skills, were identified in a content analysis of the interviews. Further, six culture-specific aspects were derived from the interviews, containing culture-specific knowledge, norms, and communication skills. Based on the responses, three scales were generated: two graded response scales for general intercultural competence and culture-specific competence, and a culture-specific situational judgement test. The resulting measuring instruments were thereafter validated in a quantitative study with a total of 6338 participants, including students, professionals, and unemployed, each with German background, international background, refugee background, or emigrated. The scales’ and subscales’ reliability and validity were tested in the individual subsamples, using methods from both classical test theory and item response theory. The items were reviewed twice, based on the calculated item characteristics, as well as on results from a focus group with immigrants and expert discussions. The present paper thus contributes to a differentiated understanding of cross-cultural and culture-specific aspects of intercultural competence in an increasingly culturally diverse global society.

1684
Marco Laterza
Biophilic Architecture to Promote Environmentally Sustainable Behaviour in Children: The Project for the New School in Rionero in Vulture

This paper aims to examine how biophilic architecture can be considered a key tool for promoting environmentally sustainable behaviour in children through the analysis of a case study. The first part expounds on the key principles of biophilia and the effects that a daily relationship with nature can generate on our mental and physical well-being. The paper explores the applications of biophilia in the field of architecture, as well as strategies to enhance the restorative experience that living spaces can have through the use of biophilic design. The second part examines the case study of the project for the new secondary school in Rionero in Vulture, developed as part of the doctoral research on architecture and biophilia for the “Aree Interne”’ of Basilicata, currently being carried out at the University of Basilicata. The project developed in collaboration with architect Matilde Suarez Ruiz, came out as the winner of the “Futura” design competition organised by the Italian Ministry of Education, applies design strategies based on the 14 patterns of biophilic design (Terrapin bright green, 2014) and on major environmental psychology theories such as Attention Restoration Theory (Kaplan, 1995) and Stress Recovery Theory (Ulrich, 1981). Through the use of biophilic design and restorative design strategies, the aim is to create spaces that help prevent attention deficit problems and learning disorders, promote psychophysical well-being and the development of eco-sustainable behaviour. Finally, the third part of the paper will focus on the knowledge management process in architecture with special reference to the design competition system and the case study under consideration.

1683
Ricky Celenta, Massimiliano Vesci, Roberto Parente, Rosangela Feola
The Role of Corporate Entrepreneurship in Society and Industry 5.0 Era

Society 5.0 and Industry 5.0 concepts are gaining more importance in the academic and political debate, going beyond the boundaries of the policy brief, and becoming growth models interesting for other countries (Fukuyama, 2018; Carayannis, 2021). These new paradigms start from different focuses, one on society and another on the industry, but there are many common elements. Our interest in this paper is to highlight the common point of this element, with the intent to identify the “Context 5.0”. This Context 5.0 involved many actors, including government, industry, and Civil Society. As Management and Entrepreneurship scholars, in studying this new context our focus is on the role of industries. In this paper, we aim to understand how Corporate Entrepreneurship can support companies that want to do business in line with the imperative of Context 5.0 and finally open a debate based on the possibility of integrating the theory of Humane Entrepreneurship with Corporate Entrepreneurship.

1682
Federico Ceschel, Plinio Limata, Lucia Marchegiani
Our Business is Different: How are Inclusive and Sustainable Business Models Tackling Hybridity towards Sustainability?

The United Nations and the Agenda 2030 have clearly recognized the role of for-profit organizations in boosting sustainable development and reducing inequalities. This process has led to a profound change in International Development Cooperation (IDC), where private enterprises are called to develop Inclusive Businesses (IB) aligning business values with social impact, following responsible environmental, social, and governance standards. This result is often reached through the creation of Hybrids, combining different organizational logics (e.g., social and commercial). In this research, we will focus on this last aspect (sustainability). Using interviews and focus groups, we aim at highlights those elements of tensions that derive from hybrids and sustainability goals. Hybridization involves a mix of different organizational logic (e.g., commercial vs. social) that may have different outcomes (e.g., innovative patterns or challenges and disagreement); therefore, we aim to understand how hybridization has been reflected in Knowledge Management practices between local and international dimensions. Moreover, as businesses are asked to submit a project proposal to get access to funds by AICS (in line with Lundin et al., 2015), we aim to explore how organizational logic is affected by the institutional framework and social goals (Sabini and Alderman, 2021) provided by IDC (e.g., what elements differ from a traditional pattern of internationalization), and whether such tensions due to hybridity can be reconciled through sound knowledge management practices. While during the years, the former (inclusive and sustainable models) has experienced a growth in numbers and quality of the proposal, the latter (HR Management) seems confined to traditional practices that do not take into consideration the peculiarities of the local dimension, showing an increasing tension between business and social (and sustainable) goals.

1681
Gaetano Corte, Federica Ricci, Sara Saggese, Fabrizia Sarto, Vincenzo Scafarto
Female Directors, Critical Mass and CSR: The Moderating Role of Family Ownership

Using a sample of 76 Italian publicly listed firms for the year 2019, this paper investigates the association between the presence of a critical mass of women directors on the board and the firm’s CSR performance. It also examines whether the family firm status moderates this association. The OLS regression analysis shows that the presence of a critical mass of female directors positively influences the CSR performance. In addition, the empirical analysis shows that the family firm status has a negative direct effect on CSR performance, but has a positive interaction effect with a female critical mass. Overall, these findings support the conclusion that the effect of female directors on CSR performance is influenced by the family ownership structure. This finding contributes to both the literature on board gender diversity and to the literature on family firms by providing evidence on the role of family ownership as a contingency variable that positively moderates the effect of a critical mass of female directors on CSR performance. With regard to practical implications, this research calls the attention of board nomination committees on the key role of appointing a critical mass of female directors for achieving a better CSR performance.

1680
Stefania Mele, Sabrina Bonomi, Concetta Lucia Cristofaro
Manage Integrated Social Health for a Sustainable Home Care Model

Covid 19 has increased the need to integrate the service chain by imposing transformation processes on healthcare organizations, challenged by the complexity of the demand for health and the evolution of the service chain (public and accredited private). This process increases the need for integration between parts of the health system, such as the social-health district. Alongside the need for integration, “navigability” is developing between operators and users, especially among chronic population targets with greater socio-medical complexity. All this determines a growing demand for connection which sees in the care models in transition a new form of job specialization that requires new role profiles, relationship skills and dialogue between operators, operational management tools relating to the service chain of territorial services, specific information collection, and management systems. In this context, change is activated by Knowledge Management (KM).

1679
Rosaria Lagrutta, Daniela Carlucci, Giovanni Schiuma, Francesco Santarsiero, Antonio Lerro
Exploring Learning Spaces for Innovation Capacity: A Multiple Case Study

Innovation capacity is considered a distinctive driver, for organizations, to face the challenges of the current, increasingly complex, scenario. In such perspective, several researchers emphasized the importance of learning orientation, knowledge sharing, and learning environment as key determinants of innovation capacity. In this vein, developing learning spaces and learning environment fostering knowledge and learning dynamics, become a key objective of public and private organizations. In this prospect, this study aims to provide a comprehensive and holistic view of the distinguishing dimensions of a learning spaces, enriching the findings emerged from the literature review that, through the lens of a conceptual descriptive framework, identify dimensions and features that characterize effective learning spaces supporting the development of innovative capacity. The research is carried out through a multiple case study, involving learning spaces designed and developed in Finland. The findings provide an integrative picture of a descriptive conceptual framework that supports the identification of the relevant dimensions to manage and evaluate. Specifically, in terms of theoretical implications, it aims to guarantee and enhance the effectiveness of a learning space supporting the development of more effective and impactful guidelines for management and decision-making. Then, in terms of managerial and policy implications, the analysis of the conceptual model developed and discussed can be helpful to different actors aimed at developing effective learning spaces to foster innovation capacity of public and private organizations.

1678
Gioia Arnone, Gunawan A. Tauda
Cryptocurrency, Fintech and Islamic Entrepreneurs: Shaping the Prospects of the Islamic Digital Economic System

The research identifies the essential fintech solutions available in the Islamic nations and the shaping factors that are classified based on the economic growth. For accomplishing the goals of the current study, a qualitative secondary research survey is conducted. The study involves collection of 30 research journals from the leading Islamic web sites. Data have been analyzed for shaping perspectives of economic development as per Sharia Law. The results indicated that there is a need for development of existing services and enhancing the use of fintech technologies. The proper regulation of cryptocurrency based on Sharia compliance was analyzed and the study findings indicated that Islamic entrepreneurship needs to emphasise more on the technology development and marketing. The overall shaping prospects and regulations parameters for the Islamic digital economic system are processed as per the Sharia law and the beliefs of Muslim people. The study states that the Economic factors such as Fintech, Cryptocurrency, and Entrepreneurship must be more transparent, cost-effective and must provide effective customer satisfaction.

1677
Giacomo Scrinzi, Enrico Sergio Mazzucchelli, Sofia Pastori, Angelo Lucchini, Alberto Stefanazzi
Aluminium Alloy Roofing Systems for Sustainable Architecture

The present paper intends to advice readers about the potentialities of aluminium roofing systems in terms of general sustainability, recyclability, and achievement of energy requirements. The use of metal sheet panels for buildings roofing and cladding has been progressively increasing since the very beginning of the last century. Nowadays, several different products are available on the market, either basic or even highly engineered, in different materials, shapes, colours and, of course, prices. Among these, aluminium alloy systems play a major role thanks to the material’s inherent characteristics. For what concerns sustainability, aluminium production allows to use high contents of recycled material resulting in a reduction even over the 95% of the energy required in the process compared to the bauxite ore extraction and raw metal production. The total and theoretical infinite and degradation-less recyclability of aluminium when compared to other metals used in the roofing systems industry makes it easily preferable overall. Such solutions can either concern new roofs covering or refurbishment of existing ones. In the latter case, lots of construction waste is usually generated and eventually ends up in landfills. Instead, aluminium alloy roofing systems allow to be fully recycled and reused at the end of the service life, which is already longer than other non-metallic products, eventually reducing waste transferred to landfills. In fact, the higher cost of such material is largely compensated by its service life expectancy, which is among the longest lasting roofing materials and can reach up, in certain conditions, even to a hundred years. For this reason, complete replacement interventions are still quite uncommon, which favourably contributes on the final environmental impact of the roofing system. In this respect, aluminium alloy systems are particularly suitable, especially when compared with other different solutions, towards design for recyclability. Furthermore, aluminium systems are also indicated for rainwater harvesting purposes, as their surface retains less pollutants than other traditional porous materials and is less likely to give place to mold or concentrated collection of polluting particulates.

1676
Giuseppe Ceci, Michela Iannotta, Mauro Gatti
Organizing Knowledge Creation Processes in the Agri-Food Business: An Institutional Perspective in the Italian Context

The purpose of this research is to understand how Institutions influence the knowledge creation process in the agri-food sector. Based on Knowledge Creating theories we aim to examine how institutions shape knowledge creation processes in the Italian context. We employ a qualitative approach by conducting a document analysis that includes several organizational and institutional reports, survey data, and various public records. Our study is carried out in the Italian scenario in which the agri-food business represents a milestone of the Made in Italy economy worldwide, to create meaningful insights. From a theoretical view, this paper will extend knowledge management theories by providing an institutional perspective that will shed light on the important role of institutions in knowledge creation process. On the practical side, the results will be used by agri-food companies to promote new organizational frameworks capable of supporting knowledge creation processes in non-knowledge-intensive contexts, enhancing collaboration with institutional bodies, governments, and regional entities.

1675
Cristian Rizzo, Augusto Bargoni, Ciro Troise, Mark Anthony Camilleri, Stefano Bresciani
The Marketing Role in Multi-Stakeholder Engagement: An Empirical Examination

The goal of stakeholder theory, which was primarily developed in the field of business ethics, is to examine the interactions between the company and all of the actors in its ecosystems. Despite the growing recognition of the significance of communication strategies focused on internal and external stakeholders, the role of marketing has been largely neglected. In this research we propose an empirical assessment of a marketing-based theoretical framework. The analysis is aimed at analysing how the components of stakeholders’ engagement (recognition, support, and dialogue), and knowledge exchange, affect stakeholders’ response and firms’ outcomes (financial performance, risk, and reputation).

1674
Federica Asperti, Emanuela Foglia, Elisabetta Garagiola, Lorella Cannavacciuolo, Eleonora Gheduzzi, Stefania Manetti
Lights and Shadows of Sustainability in Healthcare: A Literature Review

Sustainability is becoming a crucial research area, not only considering industrial contexts, but also managing healthcare, environmental, and social issues, adopting a holistic, multidimensional, and multi-stakeholders’ approach. In a world where economic growth has been the primary objective in all the industries, the need to integrate environmental and social sustainability into business strategies first and then into daily activities is strongly emerging. Sustainability could be declined in three main pillars: economic, social, and environmental, traditionally in all the industrial and organizational settings, but this could generate peculiar instances also in the healthcare field. Being sustainable is becoming an urgent priority for the development of worldwide population. This unmet need should be addressed in any settings of the healthcare context, considering macro (i.e., healthcare system), meso (i.e., hospital) and micro (i.e., process) levels. Healthcare services are necessary for sustaining and improving human well-being, but the environmental impacts and the carbon footprint generated by these services, contributing to environment-related threats, are high. Assuming the One Health approach (Atlas, 2013) and referring to the health, environmental and social dimensions as closely interconnected, the importance of investigating the link between technology and sustainability emerges. To achieve this goal, a systematic literature review was conducted, including 86 articles that were divided into three different clusters considering papers devoted to technological aspects, models, assessment frameworks’ development, and telemedicine. An analysis of the research areas interested was performed considering a double perspective, assessing environmental and social issues. From the literature evidence, a strong relevance of technologies as the principal driver to guide the sustainable transition and an impulse to define quantitative indicators and assessment tools, emerged, also considering the necessity to support the decision-making process and the stakeholders’ knowledge, to guarantee a green and sustainable development of healthcare systems. The results included in the review demonstrate a significant diffusion of performance measurement models and systems, especially in relation to the environmental aspects, also considering innovative processes and technologies. The analysis of the social aspects is still limited, particularly in relation to the corporate social responsibility topic. Therefore, this contribution would highlight the need to define multidimensional assessment models, integrating the different pillars of sustainability, also into the technological governance process.

1673
Antonio Lerro, Francesco Santarsiero, Daniela Carlucci, Rosaria Lagrutta, Giovanni Schiuma
Inspiring and Leading Innovation, Digital Transformation and Entrepreneurial Dynamics in Cultural Industries: State-of-the-Art and a Future Research Agenda

The main objective of this research article is s to briefly present the current state-of-the-art about the emerging innovation and entrepreneurial dynamics and the impact of the digital transformation in the Creative and Cultural Industries (CCIs) and to delineate potential future research directions. The paper combines a deductive and an inductive approach. The research outlines the needs to addressing in a more specific way the dimensions of innovation, the role played by digital transformation and the potential paths of entrepreneurship in CCIs. The value of the article mainly resides in its attempt to identifying and clarifying relevant themes and unanswered research questions about innovation and entrepreneurial dynamics in CCIs to be effectively declined and investigated according to an inter-disciplinary perspective.

1672
Alessandro Massaro, Giovanni Schiuma, Francesco Santarsiero
Quantum Computing Impacts and Technological Integration Improving Business Process Modelling and Production Protocols in Industry 5.0 Scenarios

The paper discusses the impacts of Quantum Computer (QC) technology in Industry 5.0 scenarios by focusing attention on application fields such as production management in manufacturing and business modelling. The analysed literature allows for comprehending possible QC implementations and integration in technological architectures. Specifically, the work highlights QC impacts on organization, production and marketing and defines QC perspectives, advantages and possible limitations. The study also addressed the design of workflow modelling production protocols in Industry 5.0 environments implementing QC processes. The analysis of the impacts, together with the technological aspects and the QC process management, are the main topics of the proposed paper. The paper is structured as follows. In section 1, an outline of the main QC applications and potential impacts is provided. Section 2 proposes a framework to explain the role of QC in the technological integration of Industry 5.0 production systems. Section 3 introduces a Business Process Modelling and Notation (BPMN) workflow embedding QC processes and oriented on standardising industrial production protocols. Finally, the conclusion summarizes QC advantages, perspectives and limits matching with the performed analysis.