ifkad articles

Digital Divide and Skills in Sharing Economy: A Literature Review

David Coy, Gustavo Morales, Yilsy Núñez, Cipriano Quirós

This article describes the results of a literature review aimed at identifying whether there is any interest in the scientific community in addressing digital skills and divide among individuals within the context of the sharing economy, as well as identifying the main articles published on this topic. Even though various research is being conducted on literature reviews regarding the sharing economy, there are no papers focused specifically on the context of digital skills and divide. This article seeks to contribute to closing the existing gap in the literature on the subject by conducting a literature review using the PRISMA 2020 statement. The findings of this study made it possible to identify which topics are being researched and provided valuable insights that open the way for future research in this area. The results show the importance of digital literacy, internet access and smart devices for users to be able to use sharing economy services. Additionally, the findings suggest that digital skills, internet usage and frequency of online searches are important predictors of user participation in the sharing economy. Finally, it was evident that the studies identified are mainly concentrated on platforms in the transportation and accommodation sector and focused on developing case studies for regions or countries.

IN: Proceedings IFKAD 2024 – Translating Knowledge into Innovation Dynamics
PP: 2316-2331