Articles in IFKAD Proceedings

The following database includes exclusively articles from IFKAD Proceedings

1431
Emanuela Foglia, Lucrezia Ferrario, Michela Zini, Federica Asperti, Elisabetta Garagiola
From KB Innovations to KB Competencies: The Data Scientist in Healthcare

Within the healthcare setting, knowledge management would result in better addressing the patients’ needs, enabling greater efficiency in diagnosis and research activities, and improving the decision-making process. One of the main assets that could be used to ameliorate delivery of services, quality, and efficiency performance, through an analysis of data and evidence (Alsunaidi et al, 2021), is represented by use of big data, generated at hospital level, that if accordingly handled, could support the management of complex situations. The success of big data in healthcare sector, depends also on the skills, competencies and expertise of the professionals that are demanded to acquire, manage, process data and extract knowledge from them, known as Data Scientists. Due to the current lack of a dashboard of specific skills and competencies devoted to such innovative professional role, the present paper aims to structure and validate a shared framework required to cover this role in the healthcare sector, based on the scientific literature on the topic and specific needs directly derived from real practice. For the achievement of the above objective a multi-methods approach was used, with the development of a 3-stage study design. At first, an in-depth examination of potential Data Scientist skills and competencies was conducted, by reviewing literature evidence, university undergraduate and graduate international courses, and examining job postings (Stage 1). Secondly, a synthesis of the main skills and competencies was produced, with the creation of a structured framework (Stage 2). In conclusion, a specific survey was conducted by involving 125 healthcare professionals, to gather their perceptions on the relative importance of the specific skills and competencies collected in Stage 1 and in Stage 2, thus defining the main assets leveraging on the proper introduction of a Data Scientist in any healthcare organization (Stage 3). The proposed framework identified three main categories of skills and competencies (i.e. Technical ones, Business & workplace-related, Soft and other personal skills) and related items of interest. This study represents a first attempt to rationalize the fragmented body of knowledge deriving from different stream of literature on the Data Scientist topic, focusing on the healthcare sector, validating their importance and related prioritization, thus offering theoretical and practical implications,

1430
Chiara Cavallaro, Luca Giachi, Francesca Proia
Collaboration Agreements between Administrations and Citizens for the Commons Care

The relevance of knowledge assets as fundamental strategic factors of business success has been widely recognised in today’s competitive scenario. This contribution analyzes “Collaboration agreements between administrations and citizens for the commons care”, a regulatory instrument for the implementation of the horizontal subsidiarity principle of the Italian Constitution. More than 250 municipalities developed this kind of regulations and nine Regions have approved analogous legislations. The heterogeneity of the local agencies, in terms of demographic and territorial breadth and their distribution on the national, regional, inland and mountain areas, are symptoms of a widespread interest in experimenting these new governance paradigms based on civic participation: from “governing for” to “governing with”. Therefore, this paper analyses territorial agreements in nine cities and explores the presence in these administrative processes of two functions that can characterize the capacity of modification and adaptation of the administrative structure: communication and evaluation.

1429
Alexandra Zbuchea, Mauro Romanelli, Monica Bira
Museums Driving Urban Regeneration and Community Well-Being

Museums contribute to urban regeneration processes and wellbeing of communities. Museums and communities help improve urban spaces and quality of life. Culture helps to support urban innovation, opening up to urban regeneration as a source of well-being for communities. Social innovation, as well as a dynamic vision for urban change management and sustainable development, might be enhancing factors. Museums contribute to urban redevelopment strategies and act as social agents of change and spaces of cultural innovation and experimentation to revitalize urban spaces, fostering solidarity, integration, and collaboration. Museums select a pathway for building community wellbeing, by developing social innovation, and driving urban regeneration processes that benefit urban communities and environments.

1428
Carlo Drago
Quantitative Conceptual Mapping of Knowledge Management and Digital Transformation Literature

Digital transformation and new technologies offer companies a unique opportunity to tap into new revenue streams while increasing value creation. Through targeted investments in digital and knowledge management, it is possible to develop new sources of income and expand their business. Digitizing knowledge, for example, makes it easier for a company’s employees to access information. In addition, individuals can use technology to share and control the information they have access to. The development of innovations and the improvement of business models will benefit all stakeholders so that everyone can benefit from the digital revolution. In this framework, we conduct a bibliometric study of the digital transformation literature and identify the factors that influence the success of a digital transformation project. In this work, we have considered a query: “knowledge management”, assets, and “digital transformation”, where The scientific production considered covers scientific articles from 2005 to 2022. Methodologically speaking, we combine two different separate statistical analyses from the construction of the bibliometric database. First, we considered a multivariate analysis using multiple correspondence analysis; then, we used cluster analysis to identify the relevant groups of keywords in the literature. In this respect, the performed exploratory multiple correspondence analysis aims to visualize on a two-dimensional map the significant keywords from the articles which can be considered in this scientific literature. We uncover the most significant relationships between the most relevant terms from the subsequently published literature. We repeated the complete bibliometric analysis to evaluate the sensitivity of the results by using different terms than the previous study. More specifically, from the second bibliometric analysis, we analyze the robustness of the results obtained in the study performed by considering slightly different terms valid to discover relevant issues related to the use of similar keywords on the queries (digital “change” instead of digital “transformation” for instance). Throughout this research, it is possible to discover the different clusters of ideas associated with the basic conceptual groupings that characterized the literature. Therefore, it is necessary to perform a cluster analysis to understand the critical needs for digital transformation and the links between these needs and knowledge management and digitization. Overall, we emphasize the importance of intellectual capital in the digital transformation process, as higher intellectual capital leads to better use of resources.

1427
Diana Rolando, Manuela Rebaudengo, Alice Barreca
Managing Knowledge to Enhance Fragile Territories: Resilient Strategies for the Alta Valsesia Area in Italy

Italian Inner Areas are fragile territories, often offering only essential services and thus characterised by depopulation and degradation. The National Strategy for Inner Areas (SNAI) is a recent innovative Italian policy to counteract marginalisation and demographic decline by creating new employment circuits and chances of local development through territorial cohesion. In recent years, some public policies are working towards this final goal: for instance, the Law 158 of 2017 (“Measures for the support and enhancement of small municipalities”) and its National Plan or the public call “Projects of cultural and social regeneration of small historic villages” (within the National Recovery and Resilience Plan), which promote projects for regeneration, enhancement and management of the cultural heritage in small Italian villages. Currently, also several research projects are carried on to study how to reactivate these fragile contexts: i.e., “Branding4Resilience (B4R)”, which the paper refers to, funded in 2019 by the Italian Ministry of Education, University and Research. B4R involves four academic partners with the aim of investigating the potential of branding in four Italian inner areas, by proposing the implementation of minimal tourist infrastructures as an engine for the development of resilient territories and local communities. By assuming a knowledge management perspective, the aim of the paper is to propose a methodological approach, structured in five processes and a series of phases, aimed to explore fragile territories and to support the identification of some territorial resilience strategies. This approach was applied to the case of Alta Valsesia, located in the northern Piedmont (Italy), which is one of the inner areas studied within the “B4R Branding4Resilience” research project. By using different dimensions and sub-dimensions of analysis, a series of indicators and indexes were jointly analysed not only to support a first exploration of the territory potentials, but also to highlight territorial vulnerability and vibrancy aspects. Some first results, obtained from spatial and attribute queries in relation to the objective of developing new cultural-touristic infrastructures, supported the identification of the most fragile areas of Alta Valsesia, which deserve a particular attention and priority in funding enhancement strategies and actions. On the basis of these results, a co-design workshop with local stakeholders and B4R research groups was organized to foster enhancement strategies, design actions/interventions and identify possible funding sources to guarantee their economic- financial sustainability.

1426
Aline Carvalho Abreu Rodrigues, Selma Regina Martins Oliveira
Open Innovation as a Knowledge Prospecting Catalyst for PPP Projects

Public-Private Partnerships (PPPs) are projects that require knowledge from different areas and the integration of multiple actors, organizations and public institutions. The cooperation of public and private sectors and the strategical networks on PPPs strengths the Open Innovation (OI) approach in these projects as a knowledge prospecting catalyst. The purpose of this research is to advance the level of PPPs projects by integrating the OI and PPP approaches. The aim is to evaluate the impact of OI practices on the performance of PPPs in Brazil’s highways. This study was tested through a questionnaire survey applied to specialists in projects of PPPs highways in Brazil. The findings can have profound impact on these projects by evidencing the OI practices that more impact each performance analyzed and can be prioritized by managers, entrepreneurs, investors, policy makers and public administrators.

1425
Nicholas George, Farag Edghiem
Knowledge Sharing Patterns; German No-code Entrepreneurship Online Community’s Encounter

Entrepreneurs with little or no knowledge of IT infrastructures are establishing innovative digital solutions enterprises while communicating and interacting in no-code online start- up communities. This phenomenon requires additional research not merely on the technical aspects, but the patterns of knowledge sharing, learning, and networking resources accessible within these online communities. This paper will be based on analysing the no-code founding community and user interaction behaviour of their members. No-code founders are an online start-up community network of non-technical entrepreneurs, innovators who are establishing or expanding their ventures utilising no- code technologies. The community members assist each other in developing their no-code competences and business know-how through co-learning. Knowledge is initially acquired via entrepreneurial learning and then communicated to other individuals with whom entrepreneurs interact with, e.g., through online start-up platforms, however not all participants in the network are willing to share their experiences or knowledge (Ratten and Usmanij., 2020). Abbate et al. (2019) suggests that further research can highlight how users are connected to the community to analyse the activities, resources, technology, and services to strategize using an open innovation approach. Flamini et al. (2021) have indicated that open innovation literature requires further research to determine affiliation between entrepreneurs and organisational entities, where an entrepreneur transforms information into knowledge, manages various information and knowledge flows, influences the innovation course through his/her capabilities (Hsieh and Wu, 2019). Therefore, this paper aims to explore the patterns of knowledge sharing within selected United Kingdom and German no-code entrepreneurship communities. UK and German no-code entrepreneurship online communities’ platforms were selected as critical units of analysis and comparative cases which represented the research criteria. The data collection commenced with six semi-structured interviews to explore both no-code communities and the patterns of sharing knowledge between its members. The applied qualitative method helped providing an in-depth investigation leading to capturing the participants’ patterns, experiences, intentions, conceptions when interacting within the studied no-code community. The research findings revealed specific drivers and patterns of sharing knowledge within the studied no-code entrepreneurship online communities; and contribute to addressing the current literature gap and provide fresh insight to management practice and concerned stakeholders to nurture knowledge sharing practices within similar communities.

1424
Susan Müller, Lara Forsblom, Eveline Gutzwiller-Helfenfinger
Entrepreneurship Education and Negative Knowledge: Learning from Other People’s Failure

Most new ventures will never develop into a profitable enterprise. Therefore, knowledge about new venture failure and how to possibly prevent it should be part of entrepreneurship education. Drawing on the theory of negative knowledge, we developed an entrepreneurship education program that included working with case studies dealing with start-up situations with negative outcomes. We tested the effects of the program with an intervention study where vocational students were assigned to one of three groups: a group that learned with negative case studies (n=137), a group that learned with positive case studies (n=129), and an engaged control group that participated in the entrepreneurship program without case studies (n=113). Participants in all three groups received entrepreneurship knowledge and had the opportunity to develop a business idea. Results show that learning with negative cases can increase learners’ ability to identify potential dangers in starting a business compared to learning with positive or without cases. At the same time, learning with negative cases had no negative effect on students’ entrepreneurial intentions or perceived desirability or feasibility to become entrepreneurs. However, the effect sizes were small, and while we found a significant time x group interaction, suggesting differential changes in the main study variables between the three groups, post-hoc test were not significant.

1423
Sabrina Ricco, Maria Teresa Bianchi
ESG Factors as Opportunities for Change and Resilience

Therefore it follows that companies today live in a business landscape that requires them to be more resilient, imaginative, intuitive and flexible. Organizations are challenged to face the growing complexity, turbulence, unpredictability and changing competitive environment. Competitiveness follows the new trends dictated by the market from the ecological transition to digitalization. To survive, businesses must invest in these directions and with the support of institutions and the banking system. This document analyzes the literature on access to credit and to bring to the attention a particular business case that, having implemented ESG criteria, has improved its ratings and its creditworthiness towards the banking system At the moment, limits of research are represented by the scarce analysis methodologies and the storage of information on ESG, as well as the lack of uniform regulation. This study provides new information on the effects of a company policy oriented towards an eco-sustainable business.

1422
Antonio La Sala, Ryan Patrick Fuller, Marcelo Enrique Conti
Neither Backward nor Forward: Understanding Crazy Systems Resilience

Not all black swans are black in the same way: they may be unpredictable events in kind, or they may simply be unpredicted by certain actors in a certain context. In this line, a case is the COVID-19 pandemic where previous experiences of virus diffusion had been scientifically studied and a protocol of emergency action even produced by the World Health Organization. Then, why do these events were not detected? This implies a distinction between improbable but imaginable events and unimaginable events. When facing deep changes, socio-economic systems orient their response towards the normative sediment that constitutes social genotypic memory. While this reduces uncertainty, it also activates constraints that normalize change. This normalization does not have an unambiguous outcome: crazy systems may be resilient as well. This premised, is still possible to assign to resilience the role in the creation and spreading of new knowledge it had? By drawing on the literature on resilience, crazy systems and robust-yet- fragile systems and analyzing the “Italian Civil Protection” case, this work is an attempt to respond to this question.

1421
Angelo Corallo, Vito Del Vecchio, Mariangela Lazoi
Technologies and Trends Leading the Digital Transformation: An Aerospace Case Study

In the Industry 4.0 framework, manufacturing companies often fail in investing on priority technologies risking to not fully exploit their value. Considering the limitation of both human and financial resources, due also to the Covid-19 pandemic, they need to accurately identify the right directions of investment. Particularly, aerospace manufacturers need to address their resources for resetting their competitive advantage. The paper aims to explore both trends and technologies that are shaping the engineering field of manufacturing industries. Specifically, an aerospace company case study is carried out to qualitatively explore current use, preferences and insights for the near future. Twenty-two interviews were executed with first- and second-level profiles of the aerospace company. Findings have been organized in a comprehensive framework and ranked for leading future research activities and internal assessments. Among the most important technologies, the IoT and the consequent data management are identified as some important key drivers leading the digital transformation of the aerospace industry. Both practical and theoretical implications are provided.

1420
Nicoletta Cangiano, Eva Panetti, Maria Cristina Pietronudo
Addressing Sustainability in Innovation Ecosystems: The Role of Policies and Institutions

Sustainability is one of the most debated topics of the 21st century, especially regarding innovation. This study analyzes the role of policy-makers in two innovation ecosystems to study how they address sustainability objectives at regional levels. We conduct a comparative case study analysis on two innovative regions, Stockholm (Sweden) and Hovedstaden (Denmark), where sustainability goals are a priority in both countries’ policy strategies. The main results suggest that while the Stockholm region prioritizes the increase of competitiveness and attractiveness level of the region, Hovedstaden focuses mainly on SMEs’ growth and innovation output at the organizational level.

1419
Paola Paoloni, Salvatore Principale, Rosa Lombardi
SDGs, Female Entrepreneurship and Corporate Reporting

In the recent years, companies are called upon to greater information transparency, and accountability and to disclose information relating to environmental, social and governance (ESG) issues to stakeholders. Particularly, female companies are devoted to report and disclose such information highlighting non-financial results among which human rights results and disclosure assumed a relevant role. Through a qualitative approach, we propose to contribute literature proposing the intersection of SGDs, corporate disclosure and female entrepreneurship. This is a primary study to enrich in the next step of our research.

1418
Stefano Abbate, Piera Centobelli, Roberto Cerchione
Digital and Sustainable Transition in the Agri-Food Industry

According to recent literature, food production would need to double by 2050 to fulfil the predicted demand of the world’s growing population. To achieve this aim, agri-food firms have started applying various digital technologies to improve food production while using fewer resources, minimising the environmental effect of production operations. This study aims to review papers on Industry 4.0 and agri-food sustainability published in the last decade. Machine learning methods such as text classification and data extraction were employed to automate this research. Text classification was used to screen titles and abstracts, while data extraction was used to determine the key subjects covered by the articles. The results summarise the leading scientific journals in the research field, the most influential countries, and the research topic’s evolution over time. Furthermore, data extraction allowed for the grouping of references into ten research clusters, allowing for more in-depth discussions and perspectives on crucial topics for future field study avenues.

1417
Gergana Vladova, Jennifer Haase, Norbert Gronau
“The Medium Is the Message” – Influence of Digital Media on the Questioning Behaviour in the Auditorium

With the development of the voice-controlled AI, new communication channels have opened up, whereby the AI is perceived more and more as human-like. Against this background, we investigate a concrete and particular communication situation – that of knowledge transfer in the university learning context. We conducted an experiment with students in which we investigated their questioning behavior in three experimental settings. They could ask questions directly in the lecture, via an app, or to Alexa as a voice assistant. The questions were addressed either to Alexa or to the lecturer. We found that the intensity of the question and the character of the questions varied enormously depending on the setting. In particular, two results are significant: 1) The anonymity of the question via Alexa and the app leads to an increase in the number of questions asked. 2) While questioning Alexa, students searched for information and the lecturer questions for expert knowledge and personal backgrounds.

1416
Paola Paoloni, Antonietta Cosentino, Marco Venuti
The Relevance of Women Issue in the Non-Financial Disclosure: Evidence from Large Italian Publicly Listed Companies

The issue of gender inequalities and the contribution of women in companies is extensively debated in the literature. Instead, there are few contributions on the information relevance of women’s issues. The present investigation is situated in the conceptual framework of the legitimacy theory to verify the extent of the information provided by large companies about women before and after the national legislation application on non-financial disclosure. A qualitative research methodology based on multiple case studies is used to comply with the paper’s aims. The authors conduct a content analysis on the non-financial statement (NFS) – or similar documents – produced by Italian non-financial companies listed on the FTSE-MIB before and after the first application in Italy of the national legislation implementing the European Directive. Notably, the NFS concerning the years 2016 – 2019 – 2020 are examined to observe the changes in the information reporting on gender over time (e.g. gender inequalities, the contribution of the female presence in companies, etc.). A scoring model based on key disclosure parameters is used in conducting the research. The analysis reveals a growing interest in the topic. The directive impact on the quality and quantity of information produced by businesses is mainly positive. Still, it is not possible to assert that it is considered of primary importance since only a relatively small number of companies analyzed give relevance to the topic. No empirical evidence was found in NFS on the effect that COVID-19 has had on females working in the company. This study can contribute to the literature on gender studies by analyzing the relevance that companies attribute to information on gender issues regarding women. At the same time, the research conclusions offer insights to policymakers to measure the effectiveness of the rules on non-financial disclosure in the absence of a precise framework that requires companies to adopt uniform and universally accepted accounting standards or principles. The paper can also contribute to the ongoing reflection on updating the directive on the subject by the EU and European and international accounting bodies.

1415
Valeria Stefanelli, Vittorio Boscia, Greta Ferilli
Sustainable Assessment for Credit to Agricultural Firms: A Bibliometric and Systematic Review

For an agricultural firm (AF), being sustainable is a complex challenge that requires both a strategic vision and a transition to the Sustainable Development Goals (SDGs). In a high-risk scenario, the adoption of sustainable business models (SBMs) can generate significant effects on the AFs’ economic performance. In particular, SBMs can stabilize production, reduce the default risk for AFs and, lastly, minimize the probability of credit rationing by the banking system. Firms’ difficulty in accessing credit lines arises from the new supervisory banking rules aimed at stimulating banks to adopt credit disbursement and monitoring procedures, inspired by the principles of soundness and prudence. Contextually, a new form of credit known as “microfinancing” is emerging in the agricultural sector. It is characterized by short-term loans and low transaction costs and it is practiced by Micro-Finance Institutions. Through a bibliometric and systematic review of the literature, this study aims to map the state of knowledge on the lending strategies adopted for AFs, focusing on the sustainable development perspective. Specifically, two complementary analyses were conducted based on a database search that followed the systematic review protocol, with support from VOSviewer and R softwares. From the keyword co-occurrence analysis, it emerged that the most debated topics are related to the AFs’ sustenance and are focused on developing countries. The findings highlight growing attention to the topic of sustainability in the ‘access to credit’ strategy for AFs, but also poor information about a potential indirect role that Political & Governmental Institutions can play in the spreading of sustainability practices in the agriculture sector. However, the literature is still mainly founded on the economic pillar of sustainability, focusing almost exclusively on the profile and performance potentials of AFs. In addition, there is scarce evidence of the impact that sustainable practices have on both profiling activities by financial intermediaries and the risk profiles of AFs. These topics could be explored in future research. Despite some limitations, the study illustrates the state of the art of the nexus between access to credit and sustainability in the agricultural sector, providing useful ideas to fill the gaps in the literature and discover future research trends. Lastly, the implications of this analysis could support researchers, policy makers, and managers to build suitable strategies for the whole agri-food supply chain, ensuring sector resilience.

1414
Fabio Greco, Cesare Laddaga, Francesco Carignani, Francesco Bifulco
The Principles of Effectuation Theory in Innovative Italian Start-Ups

The traditional firms that survived the crisis have understood the necessity and urgency of change in a historical moment in which data on youth unemployment are dramatically rising (OECD, 2021); Truly, it has already been several years since many youngsters and non are becoming entrepreneurs through the launch of a new and innovative entrepreneurial venture, since it could be the only way to counteract the negative effects of a stagnant labor market and to secure their own future (Witt U ., 2016). The phenomenon of start-up companies, in particular, is growing more and more and for this reason it has become interesting for both practitioners and scholars. The high percentage of failure, on the one hand, as well as high possibility of great success on the other, make the phenomenon rather non-linear and complex, therefore interesting to analyze. In this contest, the tools to predict and plan innovative businesses are not enough for start-up founders, while Sharasvathy’s logical effectual (2009) as a boost for the success of startups is an approach that could be taken into consideration.

1413
Cristina Simone, Alberto Budoni, Antonio Laudando
Promoting Resilient and Sustainable Cities: A Three Helices-Based Urban Management Model

Beginning with the first industrial revolution, the rise of cities determined the transition from the Anthropocene to a new epoch: the “Urbanocene”. Understanding key trends in urbanisation in the coming years is crucial for implementing SDG 11 of the UN2030 Agenda (Making cities and human settlements inclusive, safe, resilient and sustainable). Cities are becoming laboratories of ideas, innovation, social cooperation and wealth creation, but they are also largely responsible for steadily increasing environmental pressures and consequent health impacts. Policymakers are called upon to make crucial decisions for developing sustainable and resilient cities able to cope with the Urbanocene challenges. It is not an easy undertaking: it requires collaboration across all policy areas and levels (i.e. policy coherence) and a synergistic approach to the problem. Moving from these premises, the paper contributes to the stream of research on resilient cities and sustainable urban management models by providing a conceptual framework helpful for policymakers. In particular, after a pervasive literature review on resilient and sustainable cities and the analysis of the Copenhagen case study, the work proposes an urban management model based on three strategic helices whose synergistic interaction acts as a catalytic force for the emergence of sustainable and resilient cities.

1412
Serena Strazzullo, Sara Pioggerella, Livio Cricelli
The Role of Industry 4.0 Enabling Technologies in Circular Economy Practices: Towards the Triple Bottom Line of Sustainability

Sustainability and Circular Economy (CE) concepts have acquired a crucial role in the global economy. In addition, climate change has become one of the dominant issues today, and companies are under pressure to comply with national governments regulations. Studies, that examine the role of digital technologies that supports companies in the transition from a linear economy to the CE are therefore, highly needed. However, while contributions in both fields have increased, there is a scarcity of research that systematizes the literature and clarifies the relationship between the Industry 4.0/Industry 5.0 technologies and CE. To achieve this aim, we perform a systematic literature review of a sample of 98 articles and define a categorization of technologies supporting CE and taxonomy of barriers to the adoption of technologies in circular models.