ifkad articles

Knowledge Management in Diverse Organizations: A Meta-Data Analysis

Amarildo Zane, Fátima Guadamillas Gómez, Mario Javier Donate Manzanares

The concept of Diversity in the Workplace (DiW) and the Knowledge Management (KM) concept have been the subject of extensive analysis from a wide range of perspectives, typically at the micro, meso or macro level. However, there remains a paucity of research addressing the interrelation between these two concepts. The present study adopts an exploratory approach, utilising a bibliometric co-citation and coupling technique in conjunction with a comprehensive literature review. This approach offers novel insights into the past and present dynamics of the intellectual structure. The co-citation study reveals three predominant clusters within the intellectual structure, two of which are associated with the primary variables, i.e. KM and DiW, while a third serves as a theoretical framework for the interrelation between KM and DiW. In contrast, contemporary research trends are oriented towards the role of the TMT (or upper echelons in general) in KM, the significance of inter-organizational collaboration, and the management of “distance” due to heterogeneity. This study aims to explore the interrelation between DiW and KM. The findings reveal that the intellectual evolution of research commences with the concept of DiW, progressing to KM, and culminating in the theoretical nexus between them.

IN: Proceedings IFKAD 2025: Knowledge Futures: AI, Technology, and the New Business Paradigm
PP: 1425-1435