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IFKAD 2017 Special Tracks

Tools and applications supporting co-creation in knowledge work
Digitalization changes the ways of working making it polychronic, and multitasking is almost a standard. Technological tools enable asynchronicity, spatial dispersion, and mobility. Work is no longer bound to time or place, and working environments in the digital era differ from those before. In the context of knowledge work this means using technological tools to enhance performing tasks and, especially, to support co-creation. Knowledge work is particularly dependent on interacting with other actors, and thus co-creation is a central determinant of knowledge work. Co-creation can take forms of one-to-one, one-to-many or many-to-many communication. The tools to support and enhance co-creation need to take this diversity into account. In this context the term tool refers to several solutions ranging from single technological applications, through processes and ways of work to wider platforms, and even social constructs and norms. So far, quite little is known about the practical working methods of knowledge workers, especially when the work is highly collaborative.

The topics of this track may include but are not restricted to:
  • Effects on productivity and well-being
  • New ways of working
  • Digital creativity
  • Supporting technologies in knowledge work
  • Information ergonomics
  • Affordance of tools
  • Social aspects and collaboration
  • From big data to small data: managing knowledge on personal level
  • Creating value by personal knowledge

knowledge work, co-creation, collaboration, tools, digitalization

Jussi Okkonen | University of Tampere, Finland
Vilma Vuori | Tampere University of Technology, Finland